Eric Stack Email & Phone Number

Pittsburgh, Pennsylvania, United States

Team LeadWorking within IBM’s Z Series Mainframe Environment, Utilizing JCL script to run day to day business processes, Monitoring the batch cycle to ensure critical service levels for the business are metParticipating in multiple migration’s that effect the stability of Progressive’s infrastructure, business, and virtual environmentDeveloping better practices to handle software and hardware issues, Collaborating with upper level engineers to resolve critical issues and outages, Training employees with new processesWorking with vendors to solve hardware, software, and network issues (IBM, Equifax), Collaborating across multiple departments to resolve database, server, and connectivity issues, Successfully resolved over 5000 incidentsImplementing Lean Methodology to work on various projects that vary from creating a new training plan to cost saving by eliminating repetitive issues.

Help students attain better grades in MIS. Responsible for grading work and improving the program itself. Gained time management skills along with other competencies from working in a group setting.

Researching the effects of divestitures on IT. Analyze an SDC Platinum Database. Develop a database leveraging Excel. Implement database into Visualbasic.net.

Organize events, establish brand identity, and engage with students. Established better teamwork skills, time management, and career skills. Work directly with companies that sponsor events.

Mainframe Operations: Working within IBM’s Z Series Mainframe Environment. Removing strings of tasks/jobs from a production environment. Initial Program Load the Mainframe. Gained knowledge in JCL, Rexx, SQL ManagementSystems and Infrastructure: Troubleshooting storage related issues, Working with Cisco on UCS Incidents, Building Servers, Infrastructure work within the data center, Gained experience in PowerShell, Linux, Unix, and Windows environments

Founder and President of the OU Analytics club. Working with students going into the field. Preparing for big data competitions in the near future. Established identity of the club.

Analyze mutual funds. Recommend different stocks and mutual funds to diversify client portfolios. Participate in weekly conference calls in a group setting. Gained Excel and data analytic skills..

Greater Pittsburgh Area

Took on a leadership role to make sure everything was done to meet expectations. Dealt with customers and making sure they were satisfied with their service. Gained experience dealing with patience and emotions due to customer demands.

B.B.A. Management Information Systems & B.B.A. Business Analytics, Management Information Systems, General, 3.67

Activities and Societies: Business Cluster, OU Analytics, LifeLauching Bobcats, Research Student, Teaching AssistantGraduated.

3.93

Activities and Societies: Bethel Park Ice Hockey, Bethel Park Roller Hockey, Bridgeville Roller Hockey, DECA