Eric Stevens Email & Phone Number

Flowood, Ms, Us

Flowood, Mississippi, United States

As a dedicated Sales Account Manager at Zavation, I specialize in managing a diverse portfolio of accounts to drive long-term success and growth. My focus is on developing strong, positive relationships built on trust with my customers, ensuring that their needs are not only met but exceeded. I am passionate about fostering collaboration and trust with clients, ultimately creating partnerships that contribute to their success and satisfaction. My commitment to excellence and a customer-centric approach have been instrumental in achieving revenue goals and delivering exceptional results.

Flowood, Mississippi

Oversaw day-to-day operations within the distribution department, ensuring compliance with industry regulations and maintaining high-quality standards. Managed demand planning and utilization for trays and sets to optimize resource allocation and minimize waste. Trained and led inventory specialists and the customer service team, encouraging a culture of continuous improvement and accountability. Supervised a dedicated team, ensuring timely completion of all tasks while maintaining a focus on operational excellence. Processed orders and requests, determining the most efficient shipping methods to meet customer needs while ensuring adherence to delivery timelines. Maintained an efficient inventory system for all customers, implementing best practices to ensure optimal stock levels and availability. Oversaw the accurate maintenance of records for incoming and outgoing shipments, ensuring traceability and compliance with regulatory requirements. Collaborated with the purchasing department to order inventory and ensure proper stock levels were maintained, enhancing supply chain efficiency. Demonstrated strong problem-solving skills by addressing operational challenges proactively and implementing effective solutions. Encouraged cross-departmental collaboration to streamline processes and improve overall operational efficiency.

Flowood, Mississippi

As an Inventory Management Specialist at Zavation Spine, a leading medical device company dedicated to designing, developing, manufacturing, and distributing spinal implants and instruments, I played a key role in the inventory distribution department. My responsibilities included: Providing technical support and information to the sales force. Ensuring effective inventory records and assisting with set utilization. Assisting with order fulfillment and restocking processes. Specializing in set and tray reconciliation. I maintained both company and customer inventory using multiple WMS and ERP systems, including Finale, Wisys/Agility, and Exact Macola.

Jackson, Mississippi Area

Collaborated with Orthopedic Surgeons, Hospitals, and Patients to Ensure Optimal Post-Surgical Care.As a Distributor Sales and Service Representative, I specialized in coordinating a seamless continuum of care by facilitating the effective use of durable medical equipment for post-surgical recovery. My role involved developing and nurturing strong, positive relationships with orthopedic surgeons, healthcare facilities, and patients, ensuring that their unique needs were thoroughly assessed and addressed. Through an understanding of client requirements and a commitment to exceptional service, I strived to enhance patient outcomes and support the overall success of the healthcare team.

Alpharetta Ga

Operations Manager for an Independent Agent carrying the products of multiple Leading Orthopedic Implant Manufacturers - Delivering Over $10 Million in Annual Sales As the Operations Manager, I oversaw the daily operations of our orthopedic implant distributorship, ensuring efficient processes, maintaining high-quality standards, and achieving our operational goals. Our product portfolio includes top orthopedic implant manufacturers such as Exactech, Hayes Medical, Cayenne Medical, Link, ITS, Bacterin, Ortho Development, and more, serving the Greater Atlanta Metropolitan area and North Georgia. Lead and supervised a diverse team, including warehouse supervisors, inventory specialists, and warehouse staff, ensuring tasks were completed on time while fostering a collaborative and efficient work environment. Managed inventory and demand planning, while providing technical expertise to support our sales team. Oversaw stock levels, purchase order creation, invoicing, and collections to ensure smooth operational workflow. Developed and maintained a safe and compliant working environment in adherence to health, safety, and accreditation standards. Provided orthopedic surgical case coverage, drawing on operating room experience to consult with surgeons and hospital staff on advanced techniques for multiple orthopedic procedures. I have a proven track record of inspiring and motivating teams to achieve operational excellence and enhance performance. Skilled at identifying opportunities for process improvements, I implemented effective solutions to drive efficiency and accuracy in all operational processes.

Alpharetta Ga

Collaborated with orthopedic surgeons, hospitals, and patients to ensure a seamless continuum of care, while leading a team that exceled in product knowledge and procedural expertise. Oversaw compliance with current insurance guidelines, including Medicare, Medicaid, private insurance, and workers’ compensation. Implemented quality assurance and control mechanisms to ensure exceptional client care. Managed inventory and cost control through strategic purchasing and maintaining optimal inventory levels. Recruited, trained, and supervised DME Specialists, ensuring clients receive proper guidance on device usage. Optimized delivery routing for efficiency in time and resource management, while maintaining detailed records of all routing processes. Collaborated with Billing Specialists to oversee insurance billing, pre-certification, and claims, ensuring compliance and accuracy. Successfully achieved and maintained accreditation from The Joint Commission, with continuous uninterrupted compliance. Responsible for overseeing all aspects of accreditation requirements, including human resources, patient care, infection control, performance improvement, environmental safety, and information management.

Norcross Ga

Delivered and Educated Patients on Durable Medical Equipment (DME) Systems Conducted thorough patient education on the safe and effective use of prescribed DME, in accordance with the guidance of the patient’s orthopedic surgeon. Key responsibilities included performing home assessments to ensure suitability for DME usage, coordinating the assembly and delivery of supplies, managing inventory in the warehouse, and reviewing insurance and demographic information with patients and caregivers. Provided personalized instruction on DME operation and maintenance, collected payments or co-payments, and ensured proper inventory maintenance and cleanliness. Actively contributed to the company’s performance improvement initiatives, ensuring high-quality service delivery and patient satisfaction.

Bachelor'S Degree, Speech Communication

High School