Eric Tan Email & Phone Number

Singapore, Singapore

Review existing processes and systems to identify areas for improvements, evaluate any misalignments and propose tangible solutionsManage business requirements from casino departments and work with vendors, IT and project teams to implement needed solutionsWork with procurement in finalizing the products, pricing and scope of work documentsOversee the implementation and effective utilization of technology to improve workflow. Introduce automation to manual systems and processes. Support system integrations and user acceptance testing.Validates the project deliverables with the vendors and stakeholders to meet business objectivesContinually analyze the business and identifying trends; put forth suggestions and recommendations on initiatives that will drive efficiency and optimize gaming profitsExplore opportunities that drive profit, create value, and encourage innovation; challenges existing processes/systems/products to make advancementsManage target dates and expectations of the projects and initiatives. Communicate the timelines with the relevant stakeholders and keep track of progress. Independently identify potential impacts of new and on-going initiatives on the operationsAssist management to develop and manage best practices for all gaming, operational and business processes

Singapore

1. Planning - implementing business strategies to drive revenue growth and profitability.2. Staff management - Leading and managing a team of staff, including dealers, supervisors and managers.3. Customer Service - Ensuring exceptional customer service and resolving customer complaints.4. Risk Management - Identifying and mitigating risks, such as fraud, theft, and regulatory non-compliance.5. Compliance - Ensuring adherence to gaming regulations, laws, and company policies.6. Financial Management - Managing and optimizing revenue streams.7. Marketing and Promotion : Implementing marketing campaigns to attract and retain customers.8. Operations - Overseeing casino floor operations, including table games, slots, and other gaming activities.9. Security and Surveillance - Ensuring the safety and security of customers, staff, and assets.10. Reporting and Analysis - Providing insights and recommendations to senior management through data analysis and performance reporting.

Singapore

Singapore

Singapore

Singapore

Singapore

Singapore