Eric Tan Email and Phone Number
I am lucky to work in the financial sector, a sector I am passionate about. Being in the space enables me to help customers achieve their financial goals through their everyday banking. I've spent the majority of my career assisting customers directly to reach their aspirations and more recently I've been pursuing my passion for coding through developing, maintaining and upgrading the systems our customers use everyday. I am a proficient and developing graduate with a drive for backend engineering and API development, primarily focused on the development, testing and end-to-end deployment process.I combine the soft skills such as communication, accountability and presentation proficiency with the technical skills to develop and explain robust software solutions to key stakeholders in terms that are easy to understand.
Commonwealth Bank
View- Website:
- commbank.com.au
- Employees:
- 46609
-
Senior Software EngineerCommonwealth BankBaulkham Hills, Nsw, Au -
Software EngineerCommonwealth Bank Feb 2024 - PresentCollaboratively developed and deployed a .NET 6 API hosted on an ECS service on AWS cloud into production for Bankwest to consume CBA's valuation services Independently uplifted existing .NET 4.5 APIs completing staging and production deployments with the assistance of the operations teamDeveloped new features on the frontend and backend of the company's CRM system gaining experience in WinForms, WinParts and server side calls API and database callsPresented in the engineering guild to share knowledge about emerging technology to the bank such as GitHub CoPilot to uplift the engineering capability within the organisationMentored a graduate in the squad completing code reviews and pair programming to advance his capabilities and transfer knowledge -
Technology Graduate (Software Engineering)Commonwealth Bank Feb 2023 - Feb 2024Completed two rotations as a technology graduate at the Commonwealth Bank of Australia before rolling off early in February after 12 months in the graduate program. Rotation 1:Assisted in wireframing and designing the upgraded graphical user interface for the modernised payments onboarding platform (POP) and mainternance platform (MATE)Presented the aforementioned wireframes and designs to key stakeholders such as other squads, crew tech leads and program leadCompleted the certified PEGA system architect course and exam to be certified as a PEGA system architectAssisted with a proof of concept in PEGA for the upgraded POP system in the PEGA cloud environmentRotation 2:Assisted with the development and deployment of Broker STP in the organisation's CRM to automate valuation acceptanceUplifted existing legacy APIs through a feature enhancement and collaborated with PEGA engineers to test the API changesCompleted the AWS certified cloud practitioner course to up-skill in AWS knowledge and usage for deploying applicationsAttained Splunk power user access through completing the courses to up-skill in logging and monitoring capabilities creating dashboards and alerts for existing APIs -
Customer Banking SpecialistCommonwealth Bank Feb 2021 - Feb 2023Assisted customers with account maintenance and product openings as a Customer Banking Specialist in branch. Utilised eloquent verbal and written communication to understand customer needs and address their issues. Delivered outstanding customer service through always assisting customers with a smile and adding value to their branch visit by introducing products that could further enhance their financial wellbeing. Enabled strong results for the branch, particularly in net promoter score, through outstanding customer satisfaction highlighted in the countless promoter scores received from anonymous surveys. -
Summer InternCommonwealth Bank Nov 2021 - Feb 2022Helped start development on a new home loan application using LIXI standards. Implemented a basic backend API using .NET framework to accept and store formatted applications in an AzureDB database. Actively participated in daily stand-up meetings and worked collaboratively with team members to develop high quality code through consistent code reviews and pull request feedback -
Customer Service RepresentativeCommonwealth Bank Nov 2020 - Feb 2021Provided an exception customer service for customers wanting to make withdrawals at the teller in branch. Competent cash handling skills through close attention to detail and consistent focus whilst working. Ensured financial wellbeing of customers through adding value to their branch visit. Delivered an exceptional customer experience through friendly service and eloquent verbal communication. Customer satisfaction reflected in the numerous promoter surveys received in regards to my service. -
TutorCs Education. All Dec 2017 - Nov 2020Bella Vista, New South Wales, AustraliaTaught primary school classes primarily focused on preparing for the O.C. and selective tests. Juggled helping students individually and explaining to the whole class through effective multi-tasking and time management. Managed classes of up to 20 students in size. Marked student homework, specialising in writing through critical thinking and effective written communication skills to provide relevant and impactful feedback.
Frequently Asked Questions about Eric Tan
What company does Eric Tan work for?
Eric Tan works for Commonwealth Bank
What is Eric Tan's role at the current company?
Eric Tan's current role is Senior Software Engineer.
What schools did Eric Tan attend?
Eric Tan attended Unsw, Unsw, Unsw.
Who are Eric Tan's colleagues?
Eric Tan's colleagues are Ishaan Gupta, Paul Varghese, Aarushi Garg, Niccalina Healion, Stacy Spriggs, Seggie Col, Olivia Pham.
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