Having experience in the AI space, Eric was pulled into the Tax Technology Transformation team to provide AI expertise.- Helped developed AI training material tailored for the Tax team. - Workshop and solution design for D365 Implementation

Consultant in the AI & Data space and worked in both business and technical roles. During his time on various projects, Eric reported directly to Project Leads and assisted in the growth of the account and contact extensions. His technical abilities allowed him to fulfil roles such as PowerBi Developer and Prompt Engineer. In both roles, his business acumen and technical knowledge were leveraged to ensure that the product that was developed would be feasible and delivered value. Project Management Office (PMO) Analyst for Federal Government Organisation● Captured client requirements and managing stakeholder relations resulted in the successful negotiations of recruitment and onboarding of over 60 team members onto the account, almost doubling the account size.● Assisted EY in the contract extension resulting in a contract valued at AUD 19.5 million.● Lead resource and recruitment meetings capturing key requirements. Managed senior stakeholder relations between EY resource managers and client resource team.● Identifying multiple areas of improvement in their onboarding processes, this was brought to the clients knowledge using a data-driven approach to present his findings to senior stakeholders. Resulting in a decrease in the lead time of onboardings.● Collaborated with the client finance team to ensure that invoices were accurate and within budget, ensuring that they were delivered to the client in a timely manner.●Developed financial reporting automating proof of concept(POC). This resulted in decreased time spent on gathering and reporting financial reports to be provided to clients.Prompt Engineer/Technical Business Analyst for AI & Data Generative AI NewsletterResponsible for the program management and development of a GenAI proof of concept (POC) to gather data from various sources, classification and use of GenAI to generate a newsletter. Provided insight into the feasibility of certain capabilities, providing the team with a more focused scope.

- Eric learned skills such as how to handle sensitive and personal information of clients- Eric has acquired the ability to analyse the condition of various patients understandingtheir condition thus handling the situation in an appropriate manner if their need to bereferred to a pharmacist or his training in various medical products can help aid thepatient- Eric has been appointed to handle data entry and verification of Webster patient details forend of month claims- Eric has been entrusted to zero out the tills and count the money before closing the store.This style of load management allows for more efficient use of resources as it is spreading the load across multiple people reducing the bottleneck of one pharmacist doing all processes Eric learned skills such as how to handle sensitive and personal information of clients