Eric Walker Email & Phone Number

Centreville, Virginia

Centreville, Virginia

Fresno, California, United States

Fresno, California, United States

Reston, Virginia

Herndon, VA

Herndon, VA

• Perform administrative duties in support of one or more of the following: Supply Chain Platform,
• Support Exostar training and development for internal and external customers for all applications
• Support and execute Operations Standing Operating Procedures (SOP) and associated processes to include documentation with respect to configuration and issue resolution (root cause analysis (RCA), corrective actions)
• Support Exostar Application reporting activities
• Support… Show more
• Support customer test activities as prescribed

• Responsible for registering patients and verifying pertinent insurance
• information Collect patient co-pays and payments for various medical procedures
• Answering patient phone calls

Sterling, VA

• Supervising Patient Service Representatives;
• Working as a Patient Service Representative;
• Submitting monthly staffing schedule for all Front Office personnel;
• Managing and reviewing all Front Office reports;
• Monitoring waiting room times and ensuring that all patients are registered and discharged within appropriate time frames;
• Implementing the established procedures and policies of Patient First.

Ashburn, VA

• Responsible for checking in and checking out patients
• Collect patient co-pays and payments for various medical procedures
• Answering phones, Scheduling appointments and Verifying Patient Insurances

Herndon, VA

• Responsible for handling a high volume of incoming customer contacts (calls, emails and cases) for product / solution support, registration issues, or general inquiries. This is a customer focused, service support.
• Receive and respond to customer email communications.
• Initiate, monitor, and escalate customer problem cases for issues not resolved during initial customer… Show more
• Initiate, monitor, and escalate customer problem cases for issues not resolved during initial customer contact
• Follow up on customer issues/concerns as assigned by Senior Customer Service Admin, Team Lead or Supervisor Show less

Tysons Corner, VA

• Provided direct service delivery in a DMV Customer Service Center performing all customer services including driver, dealer, motor carrier, vehicle registration and titling, tax collection and other DMV services.
• Performed customer service transactions, administered vision, knowledge and road tests for driver licensing, and issued DMV credentials (Drivers Licenses, Identification Cards)
• Demonstrated interest in customers by carefully listening to their concerns… Show more
• Demonstrated interest in customers by carefully listening to their concerns and resolving their problems
• Effectively handled irate customers and complaints in a friendly and patient manner
• Served as assistant to managers in daily operations Show less