Be the voice of the client in-house helping contribute to the work, while being the client's 'user-interface" and trusted advisor. I'm part of a dedicated team with a mission of building long-lasting relationships with key clients at one of the best strategic design consultancy in the area.Work closely with creative and technology teams to choreograph and orchestrate Mad*Pow's work ensuring a best in class experience for their clients.Foster strong relationships and collaboration with cross-discipline teams that include Experience Research, Visual Designer, Experience Designer, Project Management and Creative Technologists.Learn the client’s business and their internal politics, workflow and other dynamics to proactively help them deliver high-impact results and making them heroes.Promote the expansion of business within existing accounts through positive experiences with Mad*Pow teams.Work closely with Project Management to plan efforts keeping overall project risk low and helping maximize resource utilization and profitability.Use of my skills to push clients, and the agency creatively and strategically.

Responsibility for leading a User Experience design team to create innovative, usable, and buildable phone, tablet, and laptop/desktop applications. Workshop facilitation combined with hands-on design and prototype development. Guiding clients to uncover unique insights about their products and customers that result in great customer experiences.

Creative & team lead for the user experience practice. Best practices applied to all phases of mobile and web application development including: defining requirements, creating information architecture, persona development, wireframe (low & high fidelity), interaction model, prototyping, and development oversight.

Website design and development, SEO (search engine optimization), flash demos, corporate ID, brochures, catalogs, advertising, and more.

Design and project management of strategic interactive solutions for large organizations. Game design and scripting, marketing initiatives and business development.

Design and consulting on the reskin of their B2B transactional website, one of the largest e-commerce sites in world. I was part of a team of designers exploring user experience, color schemes, image treatments and comp development.

The Davies Murphy Group provides integrated public relations, marketing and business-strategy services to companies worldwide.My multi-faceted role at DMG encompassed both print and interactive projects. I played an integral part in developing client marketing programs for both lead generation and awareness. Programs included flash demos, websites, collateral development, trade show graphics, corporate ID, html emails, info-graphics and more.ResponsibilitiesClient Service – pitching, planning, project management Creative Development – research, design, present, revise, finalizeProduction (print)– vendor interaction, file preparation, press approvalProduction (interactive) – information architecture, templates, cascading style sheets, scripting, validation

As a contractor, I helped iRobot integrate their brand into packaging, website, and marketing programs. I redesigned the format of the home and division landing pages, and created HTML email campaigns. I designed the packaging for new products including Roomba Scheduler and Scooba.

I trained, directed and mentored over 30 designers - locally and in Jamaica and India. We designed over 300 documents per day for customers using systems I helped develop. I ensured quality documents reach the customer with quick turnaround and attention to purpose. I researched and developed new techniques and technologies that enhance the design experience when visiting VistaPrint's website.

As Creative Director I oversaw design and production of client and internal materials that included the following: websites, presskits, corporate backgrounders, corporate IDs, trade show booths, presentations, invitations, posters, etc. I managed a staff of 3 designers and various freelancers.