Eric Wiggins Email & Phone Number

Accounts receivable SAAS product management and commercial product owner

Richmond, Virginia Area

Richmond, Virginia

Project Manager - coordinate and execute all aspects of onboarding / implementation for mid-market and enterprise national accounts on-time and within scope. • Client-facing. Develop client relations affecting productive and positive communication and a superior client and partner service experience. • Collaborative interdepartmental approach, working closely with sales, senior and national account managers, corporate executives, technical and integration support teams. • Identify client needs and configure accounts that maximize the capacity to leverage desired services in a functional, and user-friendly, interface while addressing prior pain-points. • Demo proprietary platform and train new users on system functionality; maximize capacities within existing system limitations.• Develop department goals and initiatives. Design internal and client-facing training and information documents. • Foster a positive atmosphere of collaborative teamwork to meet goals and deadlines while maintaining the highest level of professional service.

Richmond, Virginia Area

Alere is now Abbott!

Richmond, Virginia

- Orchestrate and execute face-to-face interview project within parameters of fully funded research proposal. Initiate contact and secure interview participants. - Explain and ensure comprehension of consent forms in compliance with VT Internal Review Board requirements. - Conduct interviews as primary interviewer and record field notes. - Organize and maintain all documentation for data collection and research project (including ensuring compliance and securing personal private information). - Organization, planning, team and project management, qualitative survey development, analysis, human subjects certification, delicate and humane approach to personal and sensitive topics with children and underprivileged individuals.

Education record

Bachelor Of Science (B.S.)