Eric Yang Email & Phone Number

Sacramento, California, United States

Frankfurt, Hesse, Germany; La Paz, Bolivia; Port-Au-Prince, Haiti;

- Effectively managed the Marine Security Guard program for the Department of State to provide outstanding security and emergency services to all diplomatic and consular facilities for a period of three years in operations, training, and program management- While performing duties as the operations and security manager, regularly improved and revised all post orders to consistently match and address all current events and security issues - Remained on-call to handle all after hours emergencies within the security department and acted as the first-line of reporting in the chain of escalation- Supervised security personnel teams consisting of 7-18 guards to include motivating, coaching, and mentoring outside of normal professional duties- Created and published security guard schedules that effectively placed all security team members as well as covering all posts while meeting hourly organizational quotas- Managed the embassy security center and all other posts to provide the highest level of professionalism and vigilance when handling consular and emergency situations- Regularly scheduled and attended executive level meetings with clients and department heads in regard to overall security posture and recommended security solutions - Oversaw the compliance and inspections program by administering internal inspections and audits of functional areas in preparation for semi-annual organizational audits- Created training objectives and milestones in conjunction with Diplomatic Security agents to meet compliance standards of both DOS and DOD - Developed training plans and supervised training processes to ensure the realization of all mission goals for the organization given the post specific situation- Evaluated and identified operational deficiencies and setbacks using standardized performance evaluation checklist to improve team efficiency in normal everyday duties and emergency response scenarios

Kaneohe Base, Hawaii, United States

- As the quality manager, conducted and oversaw the quality assurance program to ensure quality standards were met during maintenance of all weapons repaired within the organization of one thousand troops or more- Conducted logistical audits on supply management systems such as GCSS-MC to meet organizational budget restraints - Monitored maintenance flow and performance of all maintenance technicians within the agency to devise training and time management plans- As the training manager, conducted training courses on deficiencies and designated annual refreshers in a classroom environment for a team of seven maintenance technicians- Served as the lead technician on all maintenance of weapons and optics repaired within the agency and coached other technicians on how to read blueprints and conduct repairs- Mentored and provided coaching as the lead maintenance technician to maintenance technicians following their arrival from formal training