Eric Zitzmann Email & Phone Number

Leesburg, Virginia, United States

Provide support in the detection, response, mitigation, and reporting of Cyber threats affecting customer networks. Provide Threat Hunting support utilizing EDR solutions such as the Microsoft Defender for Endpoint, Defender for Cloud Apps (Azure Security), and Palo Alto Cortex XDR. • Assist in Forensic collection and imaging as well as other laboratory forensic functions as assigned • Provide recommendations based on best practice and experience to develop standard processes • Support in training of team members in Incident handling procedures and tools.

Leesburg, Virginia, United States

• Provide support in the detection, response, mitigation, and reporting of Cyber threats affecting customer networks. Provide Threat Hunting support utilizing EDR solutions such as the Microsoft Defender for Endpoint, Defender for Cloud Apps (Azure Security), and Palo Alto Cortex XDR. • Assist in Forensic collection and imaging as well as other laboratory forensic functions as assigned • Provide recommendations based on best practice and experience to develop standard processes • Support in training of team members in Incident handling procedures and tools.

Chantilly, Va

Washington D.C. Metro Area

o Ticket management for maintenance and coordinate issues with the FAA’s OCC facilities. o Handle calls that come into the Flight Service National Support Center.o Account assistance for all system users.o Record nightly maintenance issues, and communicate all progress with management.

Warrenton, Va.

o Ticket management for maintenance and coordinate issues with the FAA’s OCC facilities. o Handle calls that come into the Flight Service National Support Center.o Account assistance for all system users.o Record nightly maintenance issues, and communicate all progress with management.

Gainesville, Va.

o Make and serve customers Starbucks handmade beverages.o Communicate to team leads and management items that need to be ordered or restocked.