Eric Zitzmann Email & Phone Number

Leesburg, Virginia, United States

• Provide support in the detection, response, mitigation, and reporting of Cyber threats affecting customer networks. Provide Threat Hunting support utilizing EDR solutions such as the Microsoft Defender for Endpoint.
• Assist in Forensic collection and imaging as well as other laboratory forensic functions as assigned
• Provide recommendations based on best practice and experience to develop standard processes
• Support in training of team members in Incident handling procedures and tools.

Leesburg, Virginia, United States

• Provide support in the detection, response, mitigation, and reporting of Cyber threats affecting customer networks. Provide Threat Hunting support utilizing EDR solutions such as the Microsoft Defender for Endpoint.
• Assist in Forensic collection and imaging as well as other laboratory forensic functions as assigned
• Provide recommendations based on best practice and experience to develop standard processes
• Support in training of team members in Incident handling procedures and tools.

Chantilly, VA

Washington D.C. Metro Area

o Ticket management for maintenance and coordinate issues with the FAA’s OCC facilities. o Handle calls that come into the Flight Service National Support Center.o Account assistance for all system users.o Record nightly maintenance issues, and communicate all progress with management.

Warrenton, Va.

o Ticket management for maintenance and coordinate issues with the FAA’s OCC facilities. o Handle calls that come into the Flight Service National Support Center.o Account assistance for all system users.o Record nightly maintenance issues, and communicate all progress with management.

Gainesville, Va.

o Make and serve customers Starbucks handmade beverages.o Communicate to team leads and management items that need to be ordered or restocked.