Erica Stanton Email and Phone Number

• Oversee the complete setup of properties, including staff recruitment and management ofmarketing budgets for SEO initiatives.• Manage client communications, serving as the primary liaison throughout the businessrelationship.• Administer the introduction of company-wide programs and ensure their integration amongemployees and new acquisitions

• Managed financial operations and delivered detailed performance reports to stakeholders,ensuring consistent operational success.• Maintained high customer service standards through effective communication and adeptconflict resolution.• Directed the recruitment and hiring processes to build a competent team for the property.

Preform professional level leadership managing a team of 8 employees. Ability to create and maintain financials, budgets, & client reporting. Oversee new hire recruitment, and implementation of lease up organization between team and prospects.

Managed financial budgets and client reporting while achieving an impressive closing sales ratio of 80%. Ensured precise financial documentation and reporting, contributing to transparent andaccountable fiscal management.

Maintained and leased community from start to stabilization in a one-year timeframe. Oversee all leasing activity, and property financials. Developed and executed resident retention strategies, aiding in the maintenance of consistent occupancy levels

Manages customer support to residents by providing assistance with service request, accounting and rental issues, and coordinating other miscellaneous resident related functions to achieve community goals surrounding resident retention.

• Managed the apartment leasing process, ensuring thorough qualification of candidates prior to submission for property manager review.• Administered social media accounts and website updates to align with company and community marketing strategies.• Coordinated and executed resident events to foster community engagement.

Ensured financial data accuracy, compliance, maintained books on accounts payable, receivable, payroll, and reconciliations.