Erica K. Email & Phone Number

Plano, Texas, United States

Efficiently training our most essential workers!My team and I consult with stakeholders, clients, and subject matter experts to evaluate training and development needs. We create quality training programs in a mobile, simulated training environment to help drive user adoption and promote accurate use of mobile applications. We develop storyboards for each.

Frisco TX

I began as an Implementation Specialist, customizing our software using business analysis, critical thinking and product knowledge. After successfully configuring the software, I trained my clients on their new account workflow and functionality. Clients were also taught how to make further configuration changes while preserving their historical data. I.

Frisco, TX

Frisco, TX

Records and processes orders and/or inquiries received by fax, mail, telephone, and/or through patient direct contact.Provides timely response to patients’ inquiries by telephone and/or email in an in or outbound service center, consistent with service and quality standards.Provides pricing, availability, and schedules information within established.

Developed onboarding curriculum for licensed professionals joining our team. Developed and launched virtual training program saving $1000/week per new hire (hired 100 people from Jan 2016 to June 2016)Verified workforce devices for new hires to ensure readiness standardsInnovated money-saving solutions to existing system deficits using open-sourced.

Manage the daily operations of the clinic and staffSchedule providers, lab techs, nurses and front desk staff according to efficiency goals, manage PTO and training schedules, interviews, and discipline as neededEnsure that all patients receive quality care in a convenient mannerOrder supplies for each department within the clinic while keeping within.

Master Of Business Administration - Mba, Business Administration, Management And Operations

Bachelor Of Science - Bs, Business /Health Care Administration/Management

Associate Of Science (A.S.), Medical Office Management/Administration