Making business goals possible, through our expert People Development, Education and Consultancy services.Responsibilities: -• Provide Operational leadership of the Unleashed business.• Develop strategies for the growth of the organisation.• Manage and support the Unleashed associate pool.• Actively engage with our prospective and current customers to diagnose and support their Diversity and Inclusion needs, recommending Unleashed services and products, where appropriate.• Management of the Sales pipeline (Monday.com), ensuring continuity of the business. • Support the implementation of the channels strategy and marketing plan.• Actively represent and promote the business.• Prepare monthly and quarterly management reports. • Review our operations to ensure that these meet required standards and recommend changes where necessary.• Onboard and support new and existing customers.• Create Proposals, Statement of Works and quotes for new and prospective customers.

“Unleashing people’s potential and unlocking the talent that will make your business goals possible”Unleashed helps clients make a reality of inclusive talent management within their business. Enabling your business to work in an innovative and agile way, improving productivity and creating a positive culture where everyone is happier and finds a sense of belonging and satisfaction at workWorking with clients in the UK and globally across all sectors, helping to identify areas of improvement and required focus using quantitative and qualitative data to ensure equality, diversity, inclusion and belonging is embedded into business culture through impactful action.

The Social Enterprise, OUTspoken Speakers Bureau is UK’s first platform exclusively set up for LGBTQ+ women and those who are non-binary and has one of the most in-depth range of motivational speakers, business speakers, corporate speakers, celebrities, adventure and sports speakers, anchors, hosts, storytellers, brand experts, industry experts and DEI corporate trainers. I have joined an extraordinary group of corporate speakers and trainers, who are available for client and employee engagements, conferences, summits, panel discussions, hosting awards ceremonies, moderating panels, as well as endorsements, public appearances, consulting and media training.Speaks authentically about: - • Coming out as a parent with bravery & courage • Imposter Syndrome - as a lesbian & social/education impact • LGBTQ+ Employee network/resource groups• Global leadership • Navigating Menopause as a married lesbian

I performed this role in parallel with Quality, Environmental, Health and Safety Director role below and was the one constant chair of network from its inception. Initially I was a member of the small group that organised and energised the creation of TBS Together, the company’s first LGBTQ+ network; then in 2020, initiated its evolution from UK-only to global, using Microsoft Teams to enable transition during the pandemic.I led, enabled and supported team of committee members, defined LGBTQ+ network strategy and objectives in parallel to wider Brand Diversity, Inclusion and Belonging strategy and was internal and external spokesperson and ambassador for the LGBTQ+ community at The Body Shop. I was a member of TBS D&I Council, chaired TBS Together committee and network meetings, liaised with the Executive sponsor and reported data and progress information to the Executive Leadership Team annually.As a key influencer on campaigns relating to LGBTQ+ customers and business channels at The Body Shop, I: • Drove initiatives that improved TBS’ ranking in the Stonewall Workplace Equality Index from 426 in 2018 to 176 in 2022.• Initiated, led and organised TBS’ first participation in Brighton Pride Parade in 2019, and was sole TBS UK Pride activation spokesperson in 2021 & 2022, giving 10 interviews across national and local radio stations. • Was the main presenter of the TBS Together Launch/IDAHOBIT Facebook Live Panel discussion in 2018.• Partnered with MindOut, the LGBTQ+ mental health service provider, from 2018 to 2023, as TBS Ambassador.• Instigated and advised on the set up of TBS Mental Health Network, Gender Equity Network, Ethnicity Network and Disability Networks, and advised on the set up of the LGBTQ+ Network at sister company, Avon. • Participated in the global, internal, live online Menopause Panel to highlight the launch of TBS Menopause Policy, 2021.

This was a senior management role reporting to the COO on the Executive Committee, where I led two teams across Quality and Health & Safety. With responsibility for the quality of all products sold globally through three channels (stores, e-commerce and direct selling), I created the global vision, devised strategy and delivered quality performance improvement of all contract manufacturers and suppliers based globally, ensuring they met the required ‘Good Manufacturing Practice’ standards detailed in ISO22716. To meet the objectives, targets and KPIs for each area of the Quality and H&S team, I set and reviewed accountabilities, development plans, performance, competency reviews and training and led the management of all serious issues as they arose.I was integral to supplier selection, using KPIs, audits, data generated through quality performance reporting and operational excellence programmes to drive a continuous improvement culture. Coupled with this, I built and maintained relationships with all contractors and subcontractors to ensure a high level of collaboration on all projects and to support resolution of quality issues.I created the Health & Safety strategy, policy and procedures which were delivered globally through Managing Directors, General Managers, nominated Safety Specialists and Safety Champions based within each market. I led The Body Shop’s response to global crises, such as the Covid 19 pandemic. I led the Natura Group (parent company) Covid Working Committee, creating and steering the widely commended policy across the global organisation (Natura, Avon, Aesop, TBS) as well as supporting all global Body Shop colleagues in stores, offices, laboratories and distribution centres.After Natura’s acquisition of The Body Shop, subsequent acquisition of Avon and increased Aesop collaboration, I managed change across both areas of responsibility in the global business to achieve alignment through listening, understanding and compromising.

As per International QEHS Director role for Quality aspects only

Reporting to the Industrial Operations Director, I created the strategy and led a team in the delivery of The Body Shop’s global Quality strategy, encompassing quality control, operational excellence, quality reporting, quality auditing and post market surveillance. This involved leading cross functional teams during the investigation of quality issues, influencing subcontractor selection and driving a culture of continuous improvement. I played an integral part in reducing and maintaining The Body Shop’s low non-conformance rate year-on-year from 2014, through engagement, auditing, developing and training supplier colleagues globally, sharing Quality focus, key messages and operational excellence opportunities throughout their organisations.During a period of change in the company, I built and managed successful new relationships with new parent company counterparts and influenced their factories to adjust to The Body Shop’s brand requirements and expectations. Furthermore, I designed and implemented a new process to assess risk and capture authorisation on planned changes to new product development and product specifications, which supported the fast-paced changing world and need for agile decision making. I also successfully mentored two colleagues in other areas of The Body Shop in 2015 and 2016.