Erica Rochette Email & Phone Number

Mississauga, Ontario, Canada

Toronto, Canada Area

• Communicated with other departments to ensure priorities were identified and handled accordingly
• Tracked priority matters to ensure critical deadlines were met
• Organized files, managed files, and processed paperwork ensuring accuracy and efficiency
• Utilized software to monitor, problem solve, and gather information about drivers and freight

• Read manuscripts for agents to analyse potential and critique various elements
• Drafted reports providing feedback and opinions following the agents’ guidelines
• Researched ideas and book concepts for agents

Mississauga

• Completed Control and Defense Tactics training
• Inspected mail to ensure compliance with customs regulations
• Completed reports with an emphasis on accuracy and detail
• Utilized software to apply correct tariffs and duties to mail entering the country
• Maintained a narrative account of all action taken and information gathered on a daily basis

Brampton, ON

• Tutored children from ages 10 to 14 in reading and writing in English
• Assessed each child’s level of learning to help them get the most out of exercises and handouts
• Provided feedback on work and each child’s specific strengths and weaknesses

Brampton

• Maintained the safety and security of all patrons at the park
• Dealt with emergency situations with sensitivity and efficiency
• Presented a calm and professional manner in all situations and events
• Managed large crowds

Brampton

• Maintained the safety and security of all patrons at the pool
• Instructed children and adults in swimming and first aid
• Enforced the rules of the pool with all patrons
• Managed large groups of people in stressful situations
• Kept the pool area clean and made sure that hazards in the pool area were minimized
• Handled phone calls and other administrative tasks

Accelerated Diploma, Law Clerk

Activities and Societies: Legal Studies Student Association

Graduate Certificate, Publishing: Book, Magazine, And Electronic

Honours Bachelor’S Degree, English Language And Literature, General