Heather Baker Email & Phone Number

Mississauga, Ontario, Canada

Canada

• Law Clerk to three civil litigation lawyers.
• Legal drafting and compiling of court materials such as Motions, Pleadings and Affidavits of Documents
• Filing and issuing materials with the court via JSO Portal and in person
• Ensured I was well versed in the Rules of Civil Procedure as well as all applicable practice directions for multiple areas of Ontario
• Calculated litigation timelines and ensured deadlines were met
• Managed multiple lawyers’ calendars and handled bookings of court dates, discovery and client meetings

Oakville, Ontario, Canada

• Created files for client’s US Entry Waiver and Record Suspension applications
• Maintained and processed client files from intake to completion
• Handled and processed sensitive client information including conviction records
• Directly communicated with a high volume of client’s in a fast-paced environment
• Advised department members on company processes, assisting with any issues arising
• Filled out government documents and forms with a strong attention to detail

• Utilized a high level of organization regarding client files, maintaining them bothphysically and digitally
• Directly communicated with clients and third parties
• Followed up on request for productions from third parties
• Prioritized tasks daily to ensure deadlines were met, employing effective timemanagement with a strong commitment to deadlines
• Drafted documents for review by the supervising paralegal

North York

• Created briefs for entire client files, as well as updated and created medical briefs
• Assisted in the creation of Case Conference briefs
• Filed sensitive medical documents and insurance correspondence bothphysically and electronically
• Well versed in Amicus as well as PC Law
• Part time reception duties included handling client calls, front of house clienthospitality and incoming as well as outgoing mail
• Administrative office support

Thornhill, Ontario, Canada

• Conducted research relating to client matters and compiling research in aprofessional format
• Attended a hearing at the Horse Racing Appeals Panel and compiled a list ofexhibits for matter
• Created informational memos for supervisors as well as documents for clients,
• Emailed documents to clients and collected information, served matters onparties and filed documents in court
• Completed client intakes as well as organized both physical, and electronicdocuments in Clio.

Oakville, Ontario

• Responsible for day-to-day sales goals and high-end client relations whileconsistently working independently
• Created new products and was greatly involved in the progress and developmentof new sales strategies
• Effectively managed the sales of party favors, mainly balloons, for customers andcorporate clients
• Opened and closed the store regularly working independently, managed part time staff
• Worked closely with store owner to make and meet sales targets

Mississauga, Ontario, Canada

• Setting up tables and displays, organizing walls and fixtures to highlight product
• Setting up weekly sales to ensure sale items are highlighted and easily accessible
• Ensure product is merchandised to store standards
• Put away new product according color stories, gender, brand, and/or activity

Oakville, Ontario, Canada

• While in this position I was responsible for both customer service and cashier duties on a daily basis
• Effectively managed the sales of party favors, mainly balloons, for customers and corporate clients
• Worked independently every Sunday, where I was responsible for opening and closing the store, along with managing the store during the day

Toronto, Ontario, Canada

• Maintained superior customer service for high end clients
• Responsible for the on duty supervision of part-time or lower level employees.
• Worked in a team with other managers to ensure sales targets are met, this involved analyzing weekly reports and computing accurate figures
• Entrusted with highly important responsibilities such as opening and closing the store, organization of merchandise and storage of customer information
• Effectively executed managerial duties such as having access to the safe and the alarm codes, along with making the daily cash deposits at the bank from the store

Oakville, Ontario, Canada

• Sold merchandise in order to meet weekly and monthly sales goals
• Effectually managed the receiving of shipments and pricing all products
• Exceptional customer service and friendly demonstrations of products
• Regularly utilized multitasking skills in order to complete all requests to management and customers
• Cleaned store and organized products

Ontario College Diploma, Legal Assistant/Paralegal

Advanced Business Diploma, Human Resources Management