Eric Augustine Email & Phone Number

Orlando, Florida, United States

Orlando, Florida, United States

Disney’s Polynesian Resort, Recreation Pool Attendant, Orlando, FL, October 2021-Present •Working in outdoor conditions while maintaining and operating the proper functions of pools & spas through operating equipment, general cleaning, and working with pool chemicals.Toy Story Land Operations at Hollywood Studios, Attractions - Cast Member, March 2021- October 2021•Ensure safety of guests while creating magical experiences throughout their stay. Engage guests while loading and unloading attractions, operating sophisticated ride systems, delivering narrations of varying lengths in front of large groups, and providing audience control in fluctuating weather conditions.Disney's Yacht & Beach Club Resorts, Resort Concierge, February 2020 - March 2020 (Furlough) •Greet and register guests, issue room cards and watch bands, offer accommodations by booking or modifying Fast Pass selections, dining, spa, tours, and recreation reservations by using “discovery skills” to sell Walt Disney World Theme Park tickets, and assist guests with questions or concerns by following company policies and procedures.

Orlando, Florida, United States

Prepare and serve guests with food and beverages, provide positive customer service by demonstrating excellent communication, listening, and memory skills. A team focus on organization, cleanliness, and safety to maintain the bar and service areas.

Orlando, Florida Area

Escort guests and transport their luggage to their rooms, advise guest of hotel accommodations and features of the property, pickup and deliver dry cleaning or packages, carry event items to or from a car, fill infused water containers in the lobby, and/or deliver or return items needed at the Orlando Convention Center. Member of the “Ride Out” crew for Hurricane Dorian.

Orlando, Florida Area

On call front desk agent. Duties include: checking in and out hotel guest using Visual One Property Management System, request maintenance orders, communicate with other areas of the hotel to accommodate guests needs, and complete financials.

Orlando, Florida Area

As a busser, I set and cleaned tables, stocked cups and silverware, and filled ice bins.

Orlando, Florida Area

As a host, I worked all host positions and provided the best first impression to the guests. Positions included an initial greeter at the elephant stand, instructed other host/hostesses to what table was available to escort the guest, showed guests to their table, and updated the table count.

Orlando, Florida Area

Worked in both the Gainesville and Altamonte Springs Panera's. Greeted guests and prepared sandwiches, salads, drinks, and more while providing a clean atmosphere for a positive dining experience. Unloaded the food truck and assisted with washing trays and silverware. Trained fellow crew members.

Master'S Degree, Hospitality Administration/Management

Bachelor Of Science - Bs, Hospitality Administration/Management, 3.4 Gpa

Activities and Societies: Eta Sigma Delta, Honors Society, and Future Theme Park Leaders Association. Huge participate in cheering.

Sports Management

Associate Of Arts - Aa, Hospitality Administration/Management, 3.25

Activities and Societies: President's List