Erica Wong Email & Phone Number

Remote

Brazil

- Automation of weekly operational databases using SPSS Modeler;- Continuos improvement of Tableau Dasboards with campaing KPIs and operational data;- Validation of view databases made by the IT team.

Brazil

• Acquired, synthesized, and analyzed relevant data (e.g. Travel & Expense data, Accounts data).• Collaborated with investigators and internal teams to develop and refine fraud prevention methodologies and address existing fraud.• Identified the relationships between multiple sources and types of data. Organize this information to drive effective data analysis.• Utilized data analytics to identify patterns, trends, gaps, and outliers.• Utilized data visualization software to present data in a clear, concise, meaningful, and impactful way.• Interpreted results and provide recommendations to address and reduce fraud.• Maintained detailed paperwork records of assumptions, methodologies, and sources utilized during the performance of all analytical tasks.• Stayed up-to-date on industry trends and fraud detection techniques.• Implemented best practices, evaluation and onboarding of tools and capabilities to enhance the Detection and Prevention program. Achievements: • Recognized by my manager and HR due to the successful implemented a fraud detection model in Oil & Gas distribution bases. Several frauds and operational errors were discovered, reaching R$200.000,00 in 5 months since launch.• Discovered frauds in the loyalty program saving R$180.000,00 a year.• Led all risks and analytics models in Internal Controls Area.• Led frauds workshops for the Audit team.

Brazil

• Conducted gap analyses to document discrepancies between business requirements and system capabilities.• Coordinated requirement walkthroughs and sign-offs, verifying with user representatives and stakeholders and process models accurately portray specific business needs.• Developed user test plans and supported their execution to ensure requirements and quality objectives were satisfied for product owners.• Worked with technical teams to schedule system upgrades, including coordinating with various business units the transition from test to production environments.• Facilitated the lines of communication between business stakeholders and the various IT groups.• Lead smaller scale projects from conceptualization to completion; facilitated project planning sessions with internal stakeholders to determine the scope and objectives of each project; worked with business stakeholders to establish project performance goals; designed project plan, developed timeline, identified project milestones, and tracked performance against goals and timeline.• Participated in the creation and maintenance of policies, procedures, and templates relating to business analysis.Achievements: • Delivered all telecom wireless demands to the cluster Copacabana • Managed the Spectrum deliveries with efficiency• Planned all the technology necessities do the Volleyball Arena Venue

Brazil

• Provided analysis of data and reviewed business processes to maximize workflow efficiencies.• Built and maintained inventory of business process models and any associated changes, updates, and additions of skills along with the associated impact.• Collaborated with operations engineering managers and operations leadership regarding process design, business rules, resource allocation and automation to maximize process efficiency.• Developed and collaborated to maintain proper documentation of business processes and rules for standard operating procedures and related documentation including computer-based training needs.• Generated and presented technical reports, graphical charts, and summaries to management, including operations department heads.• Consulted with Operations and Quality Assurance on test scenarios and results for business process changes.Achievements: • Avoided more than 2 million Euros of penalties due to a Six Sigma Program led by me;• Saved R$80.00,00 convincing the Regulatory Company to skip an obligatory poll regarding public phones.

Brazil

• Received, reviewed, cleaned and prepared large longitudinal clinical datasets for statistical analysis.• Conducted data analysis using STATA.• Supported research team members to address general statistical questions/concerns regarding analyses.• Collaborated and assisted team in the dissemination of study results, including generation of tables and figures for presentations, abstracts and paper manuscripts, grants, and other written materials.• Completed assignment projects and sought timely advice on projects.• Identified and advised on resources/plans/changes needed to complete the project.• Prepared methodological materials related to the surveys for OECD. • Designed the samples for the monthly surveys (Industry, Construction, Retail, Consumer and Services Sector) and the related weight system.Achievements: • Automatized daily tasks reducing deliveries from one week to one day (automatizing codes instead of using Excel spreadsheets);• Led the statistical sample design of all surveys, increasing the results confiability;• Prepared all the methodological materials related to FGV surveys based in OECD parameters, helping to gain international recognition for the organization.

Brazil

Statistical consultancy for climate research of Petrobras Group.

Brazil

Master Of Business Administration - Mba, Big Data & Business Analytics

Master'S Degree, Market Research And Public Opinion

Bachelor'S Degree, Statistics

Bachelor'S Degree, Accounting, Incomplete

Associate'S Degree, English Language And Literature/Letters