Eric B. Email & Phone Number

North Myrtle Beach, South Carolina, United States

Myrtle Beach, South Carolina, United States

Mckinney, Texas, United States

Allen, Texas, United States

I started my own technology company to focus on technology support and consultation for small businesses and healthcare practices. My main goal is to provide personalized support and unique solutions for my clients in an ever-changing environment.During the coivd19 pandemic, I have been a reliable source of support and tech expert for my clients during a.

Charlotte, North Carolina, United States

Specializing large migration projects for various companies going through mergers/acquisitions and divestitures, migrating servers, end-user assets, email systems and applications from one network system to another.My main duties consisted of being the technical engineer who would install, configure and manage the migration of mailboxes, workstations.

Youngstown, Ohio Area

• Used Quest 8.6 to migrate domain users and computers across forests
• Used Proteus to manage DNS scopes and reservations
• Worked with network engineers on an effort to move network devices between vLAN’s
• Used SCCM to create tasks list, reports, software installs and scheduled jobs for migration efforts.
• Created scripts and processes which helped in automating manual tasks
• Consulted on out of scope Line of Business migration issues to provide solutions to end user problems

Charlotte, North Carolina Area

• Lead technical engineer for the migration of over 10K users and their workstations from multiple domain to one forest
• Used Quest 8.6 and custom scripted tools to perform user account and computer migrations
• Worked with web developers to streamline automated reporting of migration efforts to SharePoint team sites, using custom scripts and SQL queries
• Using Visual basic and.net scripts, created automated processes that saved over 1000 hours of manual work
• Assisted RSA ACE… Show more Lead technical engineer for the migration of over 10K users and their workstations from multiple domain to one forest
• Assisted RSA ACE team while migrating remote users on VPN to update RSA tokens

Columbia, South Carolina, United States

• Active Directory engineer in Wintel environment with 30+ domains, 60+ domain controllers for BCBS enterprise environment
• Used Microsoft System Center Server Management suite (SCOM, SCCM, SCVMM) as well as WSUS and Altiris to monitor, alert and provide standardized software release management and support for windows servers (Active.
• Worked with security team to configure Mcafee anti-virus and Tivoli Storage Manager backup solutions for domain… Show more Active Directory engineer in Wintel environment with 30+ domains, 60+ domain controllers for.
• Worked with security team to configure Mcafee anti-virus and Tivoli Storage Manager backup solutions for domain controllers
• Configured group policies to streamline security and configuration management to meet DOD security requirements while using SCCM,Tivoli, Symantec and Altiris to monitor servers
• Decreased total cost of ownership with virtual servers using VMware ESX 4.0 and Microsoft Virtual Server

Charlotte, North Carolina, United States

• Provided small to mid-sized companies with technical services and solutions to meet their changing business needs
• Created contract proposals for the technical solutions offered by the company to small and medium sized businesses
• Created technical documents that outlined processes specific to the customer which helped integrate technology into the business plan, creating costs savings and reduction in overall I.T. spending
• Boosted end-user productivity by implementing desktop and… Show more Provided small to mid-sized companies with technical services and solutions to meet their changing business needs
• Boosted end-user productivity by implementing desktop and laptop standards, update management, remote office connectivity and training on MS Office suite
• Provided hardware and software support in small and large office settings, reducing client downtime by an average %90 with onsite service

Charlotte, North Carolina, United States

Consultant with Solarlantis

Charlotte, North Carolina, United States

• Provided tier 3 support for the Lotus Notes to Exchange migration project (3k+ users from 16 sites)
• Created knowledge base articles and technical documents to assist end users and support teams with Microsoft Office applications while training other tech support personnel. This was essential to improving first call.

Greenwood Village, Colorado, United States

• Technology support for multiple business units’ applications and networks
• Responsible for identifying process improvements, troubleshooting system issues, investigating, and recommending changes for services, applications upgrades in efforts to reduce cost and improve customer service
• Technical partner with dept. management to review their goals and requirements and act as an escalation point for support or break/fix functions
• Configuring IIS and working with network engineers to… Show more Technology support for multiple business units’ applications and networks
• Configuring IIS and working with network engineers to route traffic by configuring ports and firewalls. Managing servers with SCOM and WSUS/SCCM to patch servers and install custom modules
• Working with developers to configure health checks, web application alerts and monitoring for external/internal sites Show less

Denver, Colorado, United States

• Provided a high level of consultation and support and for multiple long and short term contracts. Projects included desktop and server roles-outs, inventory, software installs and upgrades as well as training end-users
• Server builds for data centers to support disaster recovery planning and executions
• End-user desktop support, mobile phone support, VPN configurations and support
• Creating customized server and desktop solutions for small businesses
• Technical manager/lead for… Show more Provided a high level of consultation and support and for multiple long and short term contracts. Projects included desktop and server roles-outs, inventory, software installs and.
• Technical manager/lead for teams responsible for delivering break/fix support, large workstation rollouts and configuration labs

Provided guidance and support for company IT directives, while working with executives as the sole contact for all IT related problems. Managed all vendor accounts and improved IT structure and processes which decreased IT spending by $400 per monthSuccessfully implemented a new Windows 2000 server structure which enabled remote office connectivity, secure.