Vendavo is a private company backed by Francisco Partners and AKKR. Our SaaS platform is the Commercial Operating System for the world's most profitable Manufacturers and Distributors. We help customers like ABB, Avnet, Osram and Medtronic win by enabling them to unlock profitable growth with every business decision. Specifically, we help them:- Find It: leverage A.I. to illuminate revenue/margin leaks and strategies to maximize growth & profitability- Grab It: automate workflows for Pricing, Quoting and Channel Incentives to do something about it- Crush It: get better business results, faster through deep industry expertise and partner ecosystem

CSG is a $1B+ public company (CSGS) that provides software that enables companies to connect with their customers and monetize those relationships. Our AI driven SaaS platform (Xponent) helps maximize conversion, engagement and loyalty in some of the world's most successful organizations including Apple, Microsoft, Chase, Comcast, CVS and Exact Sciences.In the 3+ years I was at CSG, I doubled the size of CSG's business in the Customer Experience (CX) space ($65M > $130M+) and tripled the amount of revenue coming from non telecom verticals ($25M>$75M+), all at a Rule of 40+ growth trajectory. I built and had overall leadership for Product, R&D, Pre-Sales, Sales, Professional Services and Customer Success. Application areas include:- Customer Data Platform/CDP- Real Time Interaction Management/RTIM: Journey Analytics, Orchestration, Decisioning- Communication Platform as a Service/CPaaS: Push, SMS, MMS, RCS- Contact Center as a Service/CCaaS: IVR, A.I. driven Conversational Assistant

Conga is a $400M+ private company backed by Thoma Bravo, Insight, and Salesforce Ventures that provides SaaS applications to digitize and optimize the Revenue Lifecycle across sales, legal and finance teams in some of the world's top performing companies including Amazon, Nike, Google, Phillips, IBM, CenturyTel and Dun & Bradstreet.Within the combined (Apttus + Conga acquisition) company, I was responsible for product strategy and roadmap to get great products "on the shelf" as well as the go to market/sales plays to get those products "off the shelf" and in the hands of customers where they drive measurable value. ARR more than tripled during my tenure (~$120M>$400M+). Application areas include:- Pricing Optimization- Configure Price Quote/CPQ- Contract Lifecycle Management/CLM- Rebate and Incentive Management- Customer Communication Management/CCM: Digital Documents, eSignature

Responsibility from prior role, plus leading Product Marketing and Analyst Relations

Led Product Mgmt + User Experience, Program Mgmt. and Technical Publications

Model N is a $100M+/yr. public company (MODN) that provides industry tailored SaaS platform that maximizes revenues, drives margin growth and reduces compliance risk. We do this by transforming the quote to cash lifecycle from a series of inefficient, disjointed operations into a strategic end-to-end process that drives value in some of the largest Life Science and High Tech companies including J&J, Pfizer, Merck, Intel, Qualcomm and ST Microelectronics. Within the company I led Product Strategy, Product Management, User Experience and Program Management. I built, launched and monetized analytics and applications used for:- Pricing Optimization- Configure/Price/Quote (CPQ)- Contract Lifecycle Management (CLM)- Channel Data Management (CDM)- Incentive/Rebate Management

[24]7 is a $200M+ revenue per year private company backed by Sequoia and Microsoft that provides artificial intelligence driven applications to anticipate what consumers want in order to simplify how they get things done. The result is better sales and service outcomes for some of the largest Communication Service Providers, Financial Services, Retail, and Travel companies such as AT&T, American Express, Target and United Airlines.While at [24]7, I built and led Product Management, Program Management and Technical Publications teams for their software business. Application areas include:- Contact Center as a Service/CCaaS: IVR, Chat, A.I. Driven Conversational Assistant

Amdocs (DOX) is a $3B+ global provider of software and services that provides systems for Customer Management, Revenue Management, Operational Support Systems (OSS), Network Control and Optimization, and Mobile Financial Services for some of the largest Service Providers including AT&T, Vodafone, Telstra, America Movil and Singtel. While at Amdocs, I served in a number of Product and Marketing leadership roles. The most recent of which was leading their Customer Management product unit where revenue doubled (~$250M>$500M+) during my tenure as a General Manager. I was responsible for vision, strategy, and operational execution to ensure a growing, profitable business via a team of Product Management, R&D, Marketing, Channel Sales and Professional Services. Application Areas include:- Customer Relationship Management/CRM- Order Management Systems/OMS: Catalog, Order Capture, Order Handling- eCommerce: Web and Mobile- Retail- A.I. Driven Proactive Care

Responsible for Product Strategy, Product Management, Business Development and New Product Introduction for Amdocs CRM, Order Management, Self-Service and eCommerce offerings

Responsible for product management, product marketing and technology partner management for the CRM product portfolio in Amdocs

Responsible for product and partner management of the CRM products within Amdocs