Eric C. Email & Phone Number

Redlands, California, United States

Serve as liaison between Esri departments and customers through phone calls and emails meant to provide efficient assistance in questions, issues, complaints, etc.Manage all commercial accounts for 5 States domestically with purchases totaling over $750,000 monthlyProcess over 200 monthly transactions comprised of contracts, renewals, quotes, orders.

Redlands, California, United States

Collaborated with conference presenters via phone and email to address numerous questions or needsUtilized multiple software programs (Salesforce, SAP) to ensure accurate information for Esri usersDeveloped a thorough knowledge of all Esri events to ensure the best service possible

Tripled the number of attendees at events by creating a more uniform, efficient, and organized social teamProperly invested a $2,000 semester budget to improve integrity and professionalism of the organizationDeveloped social media marketing on Instagram where I increased number of followers by over 600 peopleGreatly improved relationships with Greek.

Chico, California Area

Served as the first point of contact for all residents and guests at four different residence halls that service approximately 1,000 people per dayAwarded employee of the month on five separate occasions for excellent relationships with residents and increasing student participation at residence hall eventsFormed an advanced understanding of campus and.

Chico, California

Accomplished the least amount of incidents among 8 residence halls by establishing methods promoting academic excellence and a positive living environment meant to address multiple student needsPrevented numerous community violations by utilizing problem-solving skills and proactive methods to ensure the safety of all residents during ambiguous and/or.