Eric Eliason
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Eric Eliason Email & Phone Number

Professional Services Engineer at Interactive Capture Systems
Location: Rogers, Arkansas, United States 3 work roles
1 work email found @icsanalytics.com 1 phone found area 317 LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 86%

Contact Signals · 1 work email · 1 phone

Work email e****@icsanalytics.com
Direct phone (317) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Interactive Capture Systems
Role
Professional Services Engineer
Location
Rogers, Arkansas, United States
Company size
9 employees

Who is Eric Eliason? Overview

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Quick answer

Eric Eliason is listed as Professional Services Engineer at Interactive Capture Systems, a with 9 employees, based in Rogers, Arkansas, United States. AeroLeads shows a work email signal at icsanalytics.com, phone signal with area code 317, and a matched LinkedIn profile for Eric Eliason.

Eric Eliason previously worked as Technical Support Supervisor at Netcarrier and Client Support Representative at Asf Payment Solutions.

Company email context

Email format at Interactive Capture Systems

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{first}.{last}@icsanalytics.com
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AeroLeads found 1 current-domain work email signal for Eric Eliason. Compare company email patterns before reaching out.

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Profile bio

About Eric Eliason

Expert Contact Center Engineer with extensive experience in call recording, quality management, automation and analytics. I have designed, deployed, and administered NICE solutions for some of the largest enterprise organizations in the United States.In addition to NICE solutions, I have assisted customers with deployment and support of Avaya and Cisco telephony and Collaboration technologies, as well as the deployment and administration of Windows Server, MSSQL Server, Cisco networking technologies, and VMware virtualization environments. I have extensive experience with contact centers requiring PCI, HIPPA, and SOX compliance and have previously been certified by the PCI Council as a "PCI Professional".The contact center is the face of any organization to the outside world. The combination of experience with NICE solutions and supporting infrastructure, as well as implementation of compliance-centered solutions, have allowed me to build a unique skillset and understanding of what exactly today's contact center needs to increase KPIs and operate more efficiently in the modern business world. I hope to leverage that skillset and experience to assist every customer I work with in improving their contact center operations, and thus improve their brand name.

Listed skills include Voip, Telecommunications, Wan, Telephony, and 29 others.

Current workplace

Eric Eliason's current company

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Interactive Capture Systems
Interactive Capture Systems
Professional Services Engineer
medford, new jersey, united states
Website
icsanalytics.com
Employees
9
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Company profile
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3 roles · 19 years

Eric Eliason work experience

A career timeline built from the work history available for this profile.

Professional Services Engineer

Current
Interactive Capture Systems

Orlando, Florida Area

Designed, deployed, and administered Contact Center solutions for small, medium and large organizations. My projects have included deployments of NICE Engage, NICE APA, NICE WFM, NICE Sentinel, and NICE Interaction Management in environments ranging from several dozen to several thousand agents, including fully resilient Multi-DataCenter and PCI-DSS compliant solutions for several Fortune 500 organizations.Integration of NICE solutions with all major telephony providers (Cisco, Avaya, Alcatel, SIP Trunk and passive VOX recording) as well as Tivoli and ECM storage solutionsAdministration of all company internal IT infrastructure including Microsoft Hyper-V, Cisco networking technologies, MS Active Directory, MS Exchange, as well as migration of some infrastructure to cloud environments.Designed and deployed several of the company's cloud services offerings, including hosted NICE Engage, APA and WFM solutions.Developed PowerShell scripts to automate completion of prerequisites for deployment of various NICE Engage and APA components on Windows Server 2012 and Windows Server 2016, Developed company's internal Acceptable Use and Information Security policies.Developed and deployed company's public key infrastructure for both internal infrastructure and external services

Jun 2012 - Present

Technical Support Supervisor

Netcarrier

Lansdale, Pa

Designed and implemented ticket handling procedure for technical support call center, significantly reducing trouble ticket handling time.Designed and implemented training process for new hires on WAN technologies and networking fundamentals.Implemented a system for monthly review of technician performance & troubleshooting.

2010 - 2012 ~2 yrs
Team & coworkers

Colleagues at Interactive Capture Systems

Other employees you can reach at icsanalytics.com. View company contacts for 9 employees →

YS Yonathan Sfaradi Yonathan Sfaradi Colleague at Interactive Capture SystemsNew York, United States View → LM Lorraine Mcintyre Lorraine Mcintyre Colleague at Interactive Capture SystemsMedford, New Jersey, United States View → ML Mark Langford Mark Langford Colleague at Interactive Capture SystemsJacksonville, Florida, United States View → WD William Dessert William Dessert Colleague at Interactive Capture SystemsNew Albany, Ohio, United States View → KM Ken Maynard Ken Maynard Colleague at Interactive Capture SystemsSandy, Utah, United States View → DS Danny Sparks Danny Sparks Colleague at Interactive Capture SystemsKaty, Texas, United States View → MA Mariane Alves Mariane Alves Colleague at Interactive Capture SystemsOsasco, São Paulo, Brazil View → KW Keith Wagner Keith Wagner Colleague at Interactive Capture SystemsWaterford Works, New Jersey, United States View → JA Jared Adams Jared Adams Colleague at Interactive Capture SystemsPhoenixville, Pennsylvania, United States View →
FAQ

Frequently asked questions about Eric Eliason

Quick answers generated from the profile data available on this page.

What company does Eric Eliason work for?

Eric Eliason works for Interactive Capture Systems.

What is Eric Eliason's role at Interactive Capture Systems?

Eric Eliason is listed as Professional Services Engineer at Interactive Capture Systems.

What is Eric Eliason's email address?

AeroLeads has found 1 work email signal at @icsanalytics.com for Eric Eliason at Interactive Capture Systems.

What is Eric Eliason's phone number?

AeroLeads has found 1 phone signal(s) with area code 317 for Eric Eliason at Interactive Capture Systems.

Where is Eric Eliason based?

Eric Eliason is based in Rogers, Arkansas, United States while working with Interactive Capture Systems.

What companies has Eric Eliason worked for?

Eric Eliason has worked for Interactive Capture Systems, Netcarrier, and Asf Payment Solutions.

Who are Eric Eliason's colleagues at Interactive Capture Systems?

Eric Eliason's colleagues at Interactive Capture Systems include Yonathan Sfaradi, Lorraine Mcintyre, Mark Langford, William Dessert, and Ken Maynard.

How can I contact Eric Eliason?

You can use AeroLeads to view verified contact signals for Eric Eliason at Interactive Capture Systems, including work email, phone, and LinkedIn data when available.

What skills is Eric Eliason known for?

Eric Eliason is listed with skills including Voip, Telecommunications, Wan, Telephony, Troubleshooting, Switches, Cisco Technologies, and Lan Wan.

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