Eric Escher Email & Phone Number

Greater Minneapolis-St. Paul Area

I work with organizations to modernize, automate, and transform the way they use technology to achieve their desired business outcomes. We gather requirements, perform analysis, and design fully integrated technology solutions to meet the needs of our customers, utilizing the Dell EMC converged and hyper-converged portfolio (VxRail, PowerFlex, and VxBlock) as well as our extensive storage portfolio (UnityXT, PowerMax, PowerStore). My technical emphasis is on infrastructure platforms including virtualization, compute, network, storage, management, orchestration, and application requirements.

Lead the Systems Administration (Engineering) team at West Liberty Foods to drive successful business outcomes. Provide thought leadership to all IT groups, including Network/Infrastructure, Development, Service Desk, and Senior Management. Develop, document, and lead the implementation of ITIL processes (Incident, Problem, Change, Service Catalog/Requests). Develop and refine the security program for West Liberty Foods.My technical responsibilities are similar to my previous Systems Administration position, but I spend a larger portion of my time on process leadership, development of personnel, and departmental strategy.

Systems Administrator responsible for planning and implementing technologies to drive successful business outcomes at West Liberty Foods. Provide thought leadership to all IT groups, including Network/Infrastructure, Development, Service Desk, and Senior Management. Develop, document, and lead the implementation of ITIL processes (Incident, Problem, Change, Service Catalog/Requests). Develop and refine the security program for West Liberty Foods.Administer and plan technology projects related to VMware vSphere, VMware Horizon, VMware vSAN, VMware Site Recovery Manager, Citrix XenApp, Citrix Provisioning Services, Compellent SANs, HP EVA SAN, EMC VNX / CLARiiON SAN, Cisco UCS Infrastructure, Brocade and Cisco Storage Fabric, Microsoft Active Directory, Wyse / Teradici Thin Clients, Kronos Workforce Central, Windows File / Application / Print servers, Microsoft SQL Server, IIS, Disaster Recovery, Veeam Availability Suite, Data Center Design and Integration, and Facility Acquisition-Related Project planning.

Iowa City, Iowa Area

I provided end-user support and troubleshooting. I assisted in the management of our domain. I designed and implemented our DFS infrastructure and a company-wide network printer roll out.

Coralville, Ia

Assisted customers in troubleshooting their PCs and electronics. I maintained positive relationships and provided value-added service options to customers.

Coralville, Ia

I maintained positive customer relationships by providing excellent service with a great attitude.