Eric George Email & Phone Number

Sunnyvale, California, Us

As a Sales Engineer for the Advanced Technology Group, my role focuses on addressing advanced cyber threats with behavioral AI and other innovative solutions. I lead technical discovery, implementation planning, product demonstrations, and support Proof-of-Concept evaluations.

Eden Prairie, Minnesota, Us

Solutions Supported: Email Defense, Email Authentication, Digital Risk Protection, Imposter Domain Monitoring, Social Media Monitoring, Open/Deep/Dark Web Monitoring, Online Abuse Takedown, ATO Phishing Protection, Rogue Mobile App Protection, Security Awareness Simulations and Training. After joining PhishLabs (now acquired by Fortra) in 2013, I had the opportunity to serve in various capacities. As the Director of DR/EP Solution Engineering, I oversaw two critical teams: Sales Engineering and Sales Threat Intelligence. To improve operational efficiency and elevate team performance, I revamped and implemented various policies, procedures, metrics, standards, and training programs. These changes streamlined workflows, ensured consistency, and enhanced overall team performance.In addition to my managerial duties, I actively contributed to thought leadership and marketing initiatives by providing technical consultation and participating in public speaking engagements. Furthermore, I was directly involved in resolving escalated client technical issues, prioritizing continued support to prospects and clients to maintain strong relationships and satisfaction levels.

Eden Prairie, Minnesota, Us

Eden Prairie, Minnesota, Us

In my role as a Sales Engineer, I was responsible for delivering compelling product demonstrations, leading technical responses to Requests for Proposals (RFPs) and compliance questionnaires, and serving as the primary point of escalation for technical inquiries and issues throughout the pre-sales and client lifecycle stages. I collaborated closely with product management, operations, and senior leadership to recommend enhancements to existing services and to develop new ones. One of my key contributions was driving company growth by supporting the acquisition of new services for a diverse range of organizations, including regional credit unions, major US/Canadian financial institutions, prominent social media platforms, and healthcare providers. I actively cultivated and nurtured relationships with technical influencers, prospects, and clients, which played a vital role in expanding our customer base and maintaining strong partnerships.My efforts were recognized with the Outstanding Sales Achievement Award for multiple years, highlighting my dedication and contributions to the company's success. Furthermore, I spearheaded a program focused on detecting, analyzing, and presenting threat intelligence for new business prospecting, which enhanced our capabilities in identifying and addressing potential security threats for our clients.

Eden Prairie, Minnesota, Us

As the Manager of Security Operations, I spearheaded the creation and implementation of operational procedures and training initiatives to ensure efficient and scalable service delivery. One of my key contributions was establishing a departmental performance audit and review process, which enabled us to provide constructive feedback and develop remedial training guidelines to enhance team performance.An integral part of my role involved overseeing the onboarding process, service provisioning, and account support for enterprises across various industries. These enterprises ranged in size from global Fortune 50 companies to regionally focused mid-sized companies.

Eden Prairie, Minnesota, Us

In my role as an Information Security Analyst II and Incident Handler/Shift Lead, I played a critical role as the primary point of contact for client service issues and incident escalation. My responsibilities included conducting and documenting advanced threat analysis, correlation, and actor attribution to effectively identify, assess, and respond to cybersecurity incidents.A significant aspect of my role involved enhancing relationships with both local and global organizations, including email providers, hosting providers, and ISPs. This collaboration was instrumental in facilitating incident response efforts, sharing threat intelligence, coordinating security measures, and ultimately strengthening cybersecurity resilience across various networks and systems. By fostering these relationships, we were able to better mitigate and respond to security incidents in a timely and coordinated manner.

Eden Prairie, Minnesota, Us

In my role as an Information Security Analyst I, my primary responsibility was to analyze and neutralize numerous active threats each week, aiming to safeguard sensitive data, protect organizational assets, ensure operational continuity, and mitigate potential risks from malicious actors.I was tasked with monitoring internal proprietary systems and utilizing open source intelligence gathering techniques to detect new attacks across various threat vectors such as email, phone, SMS, and social media.

San Francisco, Ca, Us

The Messaging, Malware and Mobile Anti-Abuse Working Group (M3AAWG) is where the industry comes together to work against botnets, malware, spam, viruses, DoS attacks and other online exploitation.A summary of the opportunities provided by this role follow:Spearhead collaborative working group initiatives, in conjunction with industry experts, aimed at providing education and mitigating threats targeting ecosystem participants, technology platforms, and consumers.Actively participate in subcommittees focused on multiple technical industry topics, including Malware, Brand Protection, and Mobile Security, contributing valuable insights and expertise.Orchestrate, facilitate, and deliver presentations at M3AAWG conferences, fostering knowledge exchange and proactive strategies in combating emerging cybersecurity challenges.

Master’S Degree In Information Security And Cyber Leadership

Bachelor’S Degree, Information Technology - Security Emphasis

Associate’S Degree, System, Networking, And Lan/Wan Management/Manager - Summa Cum Laude

Cisco Networking Academy