Eric Hughes Email & Phone Number

New York, Ny, Us

New York, New York, United States

Leveraging experience gained from acquiring and managing my portfolio of 25 rental properties, I coach aspiring real estate investors, helping them to achieve greater freedom & choice through cash-flowing rental properties.

Bookkeeping and full back-end office management for small business

New York, United States

Bookkeeping and full back-end office management for small business

New York, United States

Bookkeeping and full back-end office management for small business

New York, New York, United States

Head retail consultant and advisor for green-tech startup focused on making retail returns more sustainable.

Greater New York City Area

Hired to lead the company’s transformation to an omnichannel operating model. Responsible for merchandising processes & systems, price execution, and analytics. Drove strategy to create a “single pool of inventory” to enable flexible utilization of warehouse inventory across channelsDesigned and implemented an enhanced assortment planning application to support a single, omnichannel view of product assortmentCreated a merchandise analytics roadmap illustrating opportunities to improve and automate business decisions within pricing and promotion, size and pack optimization, store clustering, assortment architecture, and omnichannel inventory utilization

Greater New York City Area

Led omnichannel business process and systems design across various merchandising functions, including allocation, replenishment, order management and tracking, and e-commerce systems.Designed a system to manage the profitable disposition of cross-channel returns.Devised and implemented strategies to align merchandise planning processes between online and stores divisions, in order to maximize the potential of cross-channel and store-fulfilled sales.

Led call center and field sales team for Edison Properties’ two largest businesses, Manhattan Mini Storage and Edison ParkFast.Hired to increase efficiency of call center operations by integrating Manhattan Mini Storage and Edison ParkFast teams and cross-training sales agents on both businesses.Delivered consistent gains of more than 10% in call center closing ratio and 5% in field closing ratio, and achieved gains in comp sales revenue in 20 out of 22 months.

Managed 18 stores in central Long Island producing $25 million in annual sales. Responsible for talent management, merchandising, profitability, and ensuring a great shopping experience that exceeded customer expectations.Charged with re-building a failing district through the recruitment of new management talent and the re-training and re-motivating of the existing sales team. Recruited and trained 8 quality store managers in less than a year.

Led store operations for national casual apparel retail chain. Responsible for store policy and procedure, labor management, store communications, manager and associate training and development, field morale, customer support, visual merchandising, and manager recruiting.Oversaw expansion from 80 stores to 260 stores over a 2-year period, delivering consistent double-digit comp sales gains.Charged with reducing high manager turnover; through a focus on training, improved communication, and morale programs, reduced turnover from 48% to 29% annually.Reduced chain-wide labor usage by 18% through the use of exhaustive in-store time studies to fully rationalize the efficiency standards for tasks performed at all levels of the company, and by developing a rational labor model and store scheduling tool.

Recruited, trained, and managed a team of 162 sales representatives. Developed 12 future management candidates.Generated summer office sales of $385,000. Placed #5 among 85 new managers in the company.Authored and delivered motivational and instructional presentations to audiences ranging in size from 20 to 1200 employees.Broke the national office sales record for the month of January in 2003, generating $240,244 in total sales.

Bachelor Of Arts

Education record