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Ericka Smith is listed as Experienced Banking Professional | Expert in Customer Relationship Management & Financial Services | Proven Leadership in Sales & Service Excellence at Beauty Consultants, a company with 16 employees, based in Greensboro, North Carolina, United States. AeroLeads shows a matched LinkedIn profile for Ericka Smith.
Ericka Smith previously worked as American National Bank and Trust, at Relationship Banker and CVS HEALTH RETAIL at Shift Supervisor. Ericka Smith holds Liberal Arts from Queens College.
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Hi, I'm Ericka Smith, a seasoned professional with over 8 years of experience in customer service, banking, and retail management. My career has been built on a foundation of establishing genuine client relationships, understanding customer demands, and contributing to business expansion through strategic planning and process improvement. I bring an upbeat, charismatic, and passionate energy to every role, ensuring customer satisfaction and service excellence in fast-paced environments.My educational journey began at Queens College, where I studied Liberal Arts, followed by a transformative experience at the LIBS in Long Island City, NY, where I earned a Certificate in Cosmetology. This intensive program not only honed my skills in hair, skin, and nails but also instilled in me the latest industry trends and business acumen. Additionally, I completed a 14-week Vanguard Internship Program, enhancing my basic computer skills, work readiness, and career awareness. My academic and training experiences have equipped me with a unique blend of artistic talent and practical business skills, further supported by certifications as a Pharmacy Technician and Licensed Cosmetologist.Professionally, I've held several key positions that have allowed me to utilize and expand my skill set. Starting my career journey at GO-GREEN ENERGY SOLUTIONS as a Telemarketer, I quickly established a reputation for exceptional customer service and sales excellence. My role as an Event Coordinator for AVVAS during "The People's Climate March" was a highlight, demonstrating my ability to mobilize community action and advocate for important causes.Transitioning into retail, I served as a Beauty Consultant at Duane Reade and then as a Beauty Manager/Consultant at CVS in New York, NY, where I drove sales through targeted and suggestive selling. My leadership skills were further refined as a Shift Supervisor at CVS Health Retail in Greensboro, NC, focusing on continuous improvement and customer experience.In the banking sector, I've excelled as a Relationship Banker at American National Bank and Trust, and currently, as a Personal Banker at Wells Fargo in Greensboro, NC. In these roles, I've focused on building and maintaining customer relationships.Through each of these experiences, I've demonstrated a strong judgment, problem-solving skills, and the ability to operate independently. My interpersonal and communication skills allow me to work effectively across multicultural environments, leading teams towards achieving corporate objectives.
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As a Relationship Banker at American National Bank and Trust in Greensboro, NC, from August 2022 to August 2023, I played a pivotal role in fostering and expanding customer relationships. My expertise in banking operations and customer service allowed me to excel in understanding and meeting customer financial needs, ensuring adherence to banking.
With a dynamic tenure as a Shift Supervisor at CVS Health Retail in Greensboro, NC, from March 2019 to August 2022, I harnessed my skills in organizational efficiency, inventory management, and team leadership. My role was pivotal in enhancing store operations, improving customer satisfaction, and driving sales through strategic initiatives and meticulous.
With a tenure as a Beauty Manager/Consultant at CVS in New York from February 2018 to March 2019, I significantly contributed to the enhancement of customer experience and revenue growth through strategic initiatives and personalized services. My role entailed a multifaceted approach towards sales, customer service, inventory management, and marketing.
With a passion for beauty and customer service, my time as a Beauty Consultant at Duane Reade in Queens, NY, was marked by meaningful interactions and significant achievements. My role involved engaging with customers, understanding store metrics, and enhancing the shopping experience through personalized recommendations and in-store events.♦Engaged with.
As a Lead Hairstylist at The Royal Beauty Salon in Jamaica, NY, from March 2015 to December 2016, I had the opportunity to harness my passion for hair care and styling to enhance our clients' appearance and confidence. My role allowed me to develop and apply my expertise in a variety of hair services, contributing significantly to our salon's reputation.
As a Personal Shopper with Instacart in Brooklyn, NY, from March 2015 to October 2015, I honed my expertise in providing personalized customer service, building strong relationships with clients, and offering tailored advice on products and services. My role involved enhancing the shopping experience through detailed product knowledge and proactive.
As a dedicated Telemarketer at Go-Green Energy Solutions in Brooklyn, NY, from July 2014 to February 2015, I played a pivotal role in driving the company's sales and customer satisfaction. My commitment to excellence in customer service and my proactive approach to sales and problem-solving significantly contributed to Go-Green Energy Solutions' success.
As an Event Coordinator for AVVAS, a non-profit organization dedicated to climate change awareness, from May 2014 to September 2014 in New York, NY, I played a pivotal role in organizing and executing canvassing initiatives. My responsibilities spanned from logistical organization to community education, contributing significantly to the campaign's reach.
I had the privilege of completing a 14-week internship at Vanguard, focusing on enhancing my computer skills, work readiness, and career awareness. This experience not only solidified my foundational knowledge but also opened new avenues in my career path, encouraging personal and professional growth.♦Participated in a comprehensive 14-week internship.
As a Personal Banker at Wells Fargo in Greensboro, NC since September 2023, I've been dedicated to providing comprehensive banking services tailored to meet the unique needs of each customer. My role encompasses a wide range of responsibilities, from opening new accounts and conducting financial reviews to resolving service-related issues, all aimed at.
From August 2005 to August 2007, I pursued a Liberal Arts education at Queens College in Queens, NY, immersing myself in a broad and.
During my time at Renaissance High School in Queens, NY, from September 2001 to June 2005, I embarked on a formative educational journey.
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Ericka Smith works for Beauty Consultants.
Ericka Smith is listed as Experienced Banking Professional | Expert in Customer Relationship Management & Financial Services | Proven Leadership in Sales & Service Excellence at Beauty Consultants.
Ericka Smith is based in Greensboro, North Carolina, United States while working with Beauty Consultants.
Ericka Smith has worked for Relationship Banker, Shift Supervisor, Beauty Manager/Consultant, Beauty Consultants, and Lead Hairstylist.
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Ericka Smith holds Liberal Arts from Queens College.
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