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Ericka Richards Email & Phone Number
Computer Operator
at
APWU Health Plan
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Computer Operator
Location
Greenbelt, Maryland, United States
Company size
Who is Ericka Richards? Overview
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Quick answer
Ericka Richards is listed as Computer Operator at APWU Health Plan, a with 136 employees, based in Greenbelt, Maryland, United States. AeroLeads shows a matched LinkedIn profile for Ericka Richards.
Ericka Richards previously worked as Mainframe Operator at T. Rowe Price and Trader at Self-Employed. Ericka Richards holds Bs, Computer Information Technology from University Of Maryland Global Campus.
Company email context
Email format at APWU Health Plan
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APWU Health Plan
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Profile bio
About Ericka Richards
Proficient senior technical professional with high-quality customer service and problem-solving abilities.
Current workplace
Ericka Richards's current company
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Apwu Health Plan
15 roles · 22 years
Ericka Richards work experience
A career timeline built from the work history available for this profile.
Mainframe Operator
Trader
Self-Employed
Sr Computer Operations Technician
- Was responsible for monitoring and operational control associated with the multi-platform environment consisting of Windows, Linux, Unix, and the mainframe.- Every month performed complex technical work on the mainframe enterprise server as well as on other platforms and executed preventive and corrective maintenance, whenever necessary.- Led a team of 5 in improving operations performance through a wide range of activities such as projecting long-term requirements, performing day-to-day backup recovery performance and tuning, and monitoring batch cycles and log files.- On a daily basis, monitored the data center, WAN, LAN, and systems infrastructure from a centralized NOC, ensuring high availability and attainment of adopted service levels; investigated alerts and alarms down to root cause for repair and dispatch.- Maintained and enhanced all documentation related to the data center, including hardware and software, support strategies, and troubleshooting guidelines.- Gained extensive knowledge of data entry methods, operations, and computer processing procedures including advanced technical skills in JES2, MVS CA-1, and CA-7.- Ability to quickly locate and isolate operational deficiencies and process problems that impede production. Ability to motivate support groups to adhere to and enforce system, change, and security standards.
Dec 2016 - May 2023
Sr Computer Operations Technician
Dec 1990 - May 2023
Service Desk Technican
Jul 2003 - Dec 2016
Help Desk Technican
Apr 2003 - Jul 2006
Customer Service Representative
Headquarters, Laurel, MD
May 1997 - May 2003
Programmer
May 2000 - Apr 2003
Actress
Fadera Incorporated
2005 - 2010
~5 yrs
Props
Dramaticworks Theatre
2005 - 2007
~2 yrs
Voice Over Artist
2005 - 2006
~1 yr
Meter Operations Processor
Jun 1994 - May 1997
Data Entry Operator Ii
Information Systems Department
May 1991 - Jun 1994
Dec 1990 - Jun 1991
Team & coworkers
Colleagues at APWU Health Plan
Other employees you can reach at apwuhp.com. View company contacts for 136 employees →
RG
Randy Griffin
Colleague at Apwu Health PlanBaltimore City County, Maryland, United States
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EP
Esha Patel
Colleague at Apwu Health PlanTampa, Florida, United States
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JP
Jasmine Parker
Colleague at Apwu Health PlanBaltimore City County, Maryland, United States
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MG
Maurice Glover
Colleague at Apwu Health PlanLaurel, Maryland, United States
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CK
Christopher Kempf
Colleague at Apwu Health PlanElkridge, Maryland, United States
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TC
Tina Cromartie
Colleague at Apwu Health PlanColumbia, Maryland, United States
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VH
Venese Harris
Colleague at Apwu Health PlanWashington Dc-Baltimore Area, United States
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TC
Tanya Curtis
Colleague at Apwu Health PlanBaltimore, Maryland, United States
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BS
Barb Sellner
Colleague at Apwu Health PlanGlen Burnie, Maryland, United States
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CS
Cindy Schmidt
Colleague at Apwu Health PlanRosedale, Maryland, United States
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Randy Griffin
Colleague at Apwu Health PlanBaltimore City County, Maryland, United States
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EP
Esha Patel
Colleague at Apwu Health PlanTampa, Florida, United States
View →
JP
Jasmine Parker
Colleague at Apwu Health PlanBaltimore City County, Maryland, United States
View →
MG
Maurice Glover
Colleague at Apwu Health PlanLaurel, Maryland, United States
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CK
Christopher Kempf
Colleague at Apwu Health PlanElkridge, Maryland, United States
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TC
Tina Cromartie
Colleague at Apwu Health PlanColumbia, Maryland, United States
View →
VH
Venese Harris
Colleague at Apwu Health PlanWashington Dc-Baltimore Area, United States
View →
TC
Tanya Curtis
Colleague at Apwu Health PlanBaltimore, Maryland, United States
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BS
Barb Sellner
Colleague at Apwu Health PlanGlen Burnie, Maryland, United States
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CS
Cindy Schmidt
Colleague at Apwu Health PlanRosedale, Maryland, United States
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3 education records
Ericka Richards education
Bs, Computer Information Technology
Associate Of Applied Science, Computer Networks
Education record
Benjamin Banneker High School
FAQ
Frequently asked questions about Ericka Richards
Quick answers generated from the profile data available on this page.
What company does Ericka Richards work for?
Ericka Richards works for APWU Health Plan.
What is Ericka Richards's role at APWU Health Plan?
Ericka Richards is listed as Computer Operator at APWU Health Plan.
Where is Ericka Richards based?
Ericka Richards is based in Greenbelt, Maryland, United States while working with APWU Health Plan.
What companies has Ericka Richards worked for?
Ericka Richards has worked for Apwu Health Plan, T. Rowe Price, Self-Employed, Wssc Water, and Wssc.
Who are Ericka Richards's colleagues at APWU Health Plan?
Ericka Richards's colleagues at APWU Health Plan include Randy Griffin, Esha Patel, Jasmine Parker, Maurice Glover, and Christopher Kempf.
How can I contact Ericka Richards?
You can use AeroLeads to view verified contact signals for Ericka Richards at APWU Health Plan, including work email, phone, and LinkedIn data when available.
What schools did Ericka Richards attend?
Ericka Richards holds Bs, Computer Information Technology from University Of Maryland Global Campus.
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