Erick Lopez Email & Phone Number

Los Angeles, Ca, Us

Malibu, California, United States

Supervised and motivated a team of 10 associates, providing coaching, training, and performance evaluations to foster a high-performance work environment. Streamlined store operations by implementing best practices in inventory management, merchandising, and sales processes, leading to an increase in operational efficiency. Managed inventory levels and conducted regular audits to minimize shrinkage and ensure optimal stock availability, reducing stockouts and excess inventory.

Los Angeles, California, United States

Provides superior customer service to ensure customer satisfaction and retention. Ensures a consistent flow of services to guests and servers by assisting bartender with their job functions.Stocks garnishes, mixers, liquors/beer, and cuts fruit to specification and prepares all bar areas are set up properly for opening.

Los Angeles, California, United States

First Republic Bank is an American bank and wealth management company offering personal banking, business banking, trust and wealth management services, catering to low-risk, high net-worth clientele, and focusing on providing personalized customer experience. As an Operations & Consumer Services Specialist I interact with multiple business partners within the communications and operations departments to successfully deliver assets, meet deadlines and assist with various strategies. In addition, I manage tactical needs for assigned campaigns and navigate across internal cross-functional teams to secure required inputs for successful campaign execution. In turn allowing me to monitor ongoing campaign performance and quality monitoring to ensure flawless execution. Accomplishments Include:- Partners with external and internal cross-functional partners/teams to develop business practices detailing the requirements and quality in the delivery of business solutions; enacted individual business management plan to drive quarterly consumer satisfaction rate by +5%. - Oversees banking operations to analyze current processes, Key Performance Indicators (KPIs), and practices to drive outcomes across 90+ daily consumer interactions.

Los Angeles, California, United States

Robert Half International, commonly referred to as Robert Half, is a global human resource consulting firm based in Menlo Park, California founded in 1948. It is a member of the S&P 500, and is credited as being the world's first and largest accounting and finance staffing firm, with over 345 locations worldwide.As a Marketing Communications Specialist I supported global media campaigns by creating briefing documents, media lists, coordinating with executives, researching media angles and more.Further responsibilities allowed me to act as a gatekeeper for store information, planning and organizational workload. This would include, but not limit to reviewing and preparing all communication with management prior to deployment to across 4+ cross-functional teams. This opportunity not only allowed me to strengthen my communications acumen, moreover allowed me to administer senior relations and outcomes. Over the course of 9+ months I administered communication outcomes including overseeing Public Service Announcement (PSA’s) media contact lists for PR campaigns, offering scripts in Spanish and English for 20+ clients, and coordinating production matters from start to finish.Accomplishments Include:-Filled staffing shortages for various clients including: Equitas Academy Charter School, Dress-a-Med, SEI-Local 721, Maryann Maloney & Associates, Inc., and Healthcare Workers West, and managed, prepared, and oversaw digital, public relations, and social marketing campaigns.

New York, New York, United States

Zumiez Inc. is an American multinational specialty clothing store founded by Tom Campion and Gary Haakenson in 1978, and publicly traded since 2005. The company is a specialty retailer of apparel, footwear, accessories and hardgoods for young men and women. During my time at Zumiez I served as an Operations Lead where I planned and coordinated domestic and international sales arrangements including the ability to map logistics pursuant to the cultural and business protocols. Said procedures required me to work with senior management officials on aligning leadership rhythms, customer and partner engagements with the senior management calendar and ensure tight coordination of commitments. Accomplishments Include:- Coordinated marketing and sales operations to streamline district revenue generation and individual profit for a team of 15+ sales associates to drive in store promotional events for leading brands including Nike and Adidas Skate Teams.

New York, New York, United States

UNV Digital believes in serving the newest and well-known brands across the globe with utmost dedication and professionalism. Their team of Marketing and Creative Super-Experts with vast industry experience can help leading brands with all the aspects of the Marketing Field, Digital Solutions, Virtual Assistance, Tech Consulting, and other premium specialized services to ensure consistency and positive outcomes.As a Marketing Operations Associate I managed social media sites for UnVogue Magazine and UnSound Magazine. Social media management operations required me to assemble monthly social media calendar scheduling daily and weekly posts, create content, and research media trends. Occasional operations allowed me to aid management teams in creating sponsorship proposals and event planning strategies for magazine events.