I drive business efficiency and improvement by blending my twin backgrounds in business and engineering. Speaking both the language of business and technology, I bridge business communications between representatives of various business functions (Operations, Marketing, etc.), translating complex technical terms into bite-sized business-friendly ones to faciliate dsicussions. Through this, I focus on driving business improvement through the implementation of business automation tools and development of new KPI reporting dashboards to measure business performance. Competencies that I possess: Agile methodology, business analysis, requirement gathering, continuous improvement, data visualisation and dashboards (SQL, R, PowerBI), acceptance testing