Eric Michel Email & Phone Number

France

Stime - France

Management of Project teams, Transport and cross-functional Applications areas.3 600 Points of sale, 46 warehouses, 2 300 trucks, 12 M tons transported a yearInternal team of 10 Project Managers in charge in particular of the TMS (Transport Management System), the performance measurement tools (Service Rate), the BPM (Business Processes Management) tools and digital exchanges.

Stime - France

Transversal program/project management for various Business Units within the Group, from Qualification to Change management phases.• Legal and commercial traceability, events management based (GS1 EPCIS standard) • Sales Force Automation (SFA), Customer / Supplier Relation Management (CRM, SRM), business development• Electronic Data Interchange (EDI); industrialisation, automation support (GS1 standard)• Operational and financial Management / Traceability of logistics… Show more Transversal program/project management for various Business Units within the Group, from Qualification to Change management phases.• Legal and commercial traceability, events management based (GS1 EPCIS standard) • Sales Force Automation (SFA), Customer / Supplier Relation Management (CRM, SRM), business development• Electronic Data Interchange (EDI); industrialisation, automation support (GS1 standard)• Operational and financial Management / Traceability of logistics containers, packages and medium• Strategic thinking about Transport• Operational and financial Management / traceability of logistics containers, packages and medium Show less

Stime - France

Project ownership assistance, strategic program for an overhaul of the national and local relationship with the Consumers.

France, Uk

Draft-design project phases with large Groups and small/middle size Companies, of which JCB and TBS Enterprise Mobility.

Europe

Harmonisation and development of Group’s processes and solutions which support automotive Remarketing Services, and particularly the International Auctions.• Creation and implementation of a solution designed to digitise the vehicles and manage the stock, in a situation of mobility; the multimedia data collected from mobile devices feeds the core systems and the European online sale portals.Over 700 000 vehicles processed to date. Operational productivity improved by 40%. Physically… Show more Harmonisation and development of Group’s processes and solutions which support automotive Remarketing Services, and particularly the International Auctions.• Creation and implementation of a solution designed to digitise the vehicles and manage the stock, in a situation of mobility; the multimedia data collected from mobile devices feeds the core systems and the European online sale portals.Over 700 000 vehicles processed to date. Operational productivity improved by 40%. Physically showing the vehicles to the buyers is no longer necessary. (6 man-years, 1M€)• Agile evolutive maintenance and deployment of the European Auction ERP, integration of NAV Microsoft Dynamics accounting system.Live in Germany, Austria, Poland, France, Belgium and Switzerland (300 users). Show less

France, Belgium, Holland

New PositionRealignment of the Information System with the Company’s Strategy in order to offer new Services and introduce the E-Commerce.• Reshaping of the in-house ERP, organised around harmonised target business processes; urbanisation, business intelligence, security, restructuring of the infrastructure (centralisation).Team consisting of 6 people, reinforced by internal service providers and external contactors.Doubling of the sales in France; today 100% of the… Show more New PositionRealignment of the Information System with the Company’s Strategy in order to offer new Services and introduce the E-Commerce.• Reshaping of the in-house ERP, organised around harmonised target business processes; urbanisation, business intelligence, security, restructuring of the infrastructure (centralisation).Team consisting of 6 people, reinforced by internal service providers and external contactors.Doubling of the sales in France; today 100% of the vehicles are sold online. • Sales Team support with regards to the elaboration of integrated solutions, for Automotive Manufacturers and Key Accounts.More than 30 000 vehicles processed yearly under white label -in particular for Renault-. Show less

France, Belgium, Holland

Optimisation of Organisations and Information Systems, through a global approach meeting business processes and Information Technology; Enhancement of what already exists, Changes.• Consulting and Project ownership Assistance• Entry in the ANVAR 2002 competition; presentation of an innovative concept in transport resources maintenance.Congratulated in the finals, the project is more innovative on a business than on a technical point of view.• Set up of an… Show more Optimisation of Organisations and Information Systems, through a global approach meeting business processes and Information Technology; Enhancement of what already exists, Changes.• Consulting and Project ownership Assistance• Entry in the ANVAR 2002 competition; presentation of an innovative concept in transport resources maintenance.Congratulated in the finals, the project is more innovative on a business than on a technical point of view.• Set up of an international support structure, interface between business users and organisations in charge of IT systems, Volvo Trucks, 200 sites all over France and Benelux (1,5 M€).• Business Intelligence tools, for the Management and Operations, multi sites environment (Business Objects). Show less

France

In preparation for the automotive dealers networks’ new regulation, leading of change concerning the Information Systems and associated dealers’ organisation (90 sites, 1200 users).In this position, the quality of the relationship with the Dealers is a key success factor.• Dealers IT Department reorganisation; improvement of efficiency and quality of service (ISO 9002 Certification).In connection with Volvo Sweden, the new French team (9 people + external providers) packs… Show more In preparation for the automotive dealers networks’ new regulation, leading of change concerning the Information Systems and associated dealers’ organisation (90 sites, 1200 users).In this position, the quality of the relationship with the Dealers is a key success factor.• Dealers IT Department reorganisation; improvement of efficiency and quality of service (ISO 9002 Certification).In connection with Volvo Sweden, the new French team (9 people + external providers) packs, certifies and supports systems and environments in the dealer network on a daily basis.• Development of the Information System, in two main phases.Consolidation/merging/securing of the infrastructures and in-house softwares (6 man-years, 5M€).Implementation of new standardised tools, especially the Group’s Dealer Management System -DMS- (6M€+). Show less

France

With constant means and in order to sustain a growing activity, human and technical internal resources optimisation.• L&G Customer Project; turnaround from a Contract oriented management mode to a Customer minded process, creation of a unique and global legacy statement per Customer.Centralisation of the Customer Relationship Management (CRM), within a heterogeneous functional and technical environment.• Enhancement of the in-house Collective Insurance system, over 30%… Show more With constant means and in order to sustain a growing activity, human and technical internal resources optimisation.• L&G Customer Project; turnaround from a Contract oriented management mode to a Customer minded process, creation of a unique and global legacy statement per Customer.Centralisation of the Customer Relationship Management (CRM), within a heterogeneous functional and technical environment.• Enhancement of the in-house Collective Insurance system, over 30% capacity improvement.• Computers operations automation, normalisation/standardisation of the applications’ life cycle, improvement of computers availability and security, jobs scheduling. Show less

France

Enforcement of productivity, punctuality, reliability and security to the computer operations (hardware and software), based on an IT automated solution.• MICHELIN, Master plan for the organisation of computers operations (Digital based).• UNIVERSE400, job scheduler, answer to specifications defined by master customer accounts.

Région De Paris , France

• Design and development of an encryption software, intended to secure data exchanges on networks.The product PRO-CRYPT, created for my Master’s dissertation, was published in the journal "Le Monde Informatique" edition n°385 (23/10/1989).

Ingénieur, Informatique, Electronique, Automatique, Proposition Pour L'Excellence

Activities and Societies: Organisation du 7ème Trophée des Multicoques (1986), Missions au sein de la Junior Entreprise

Togaf 9 Foundation