Eric Mwendwa

Eric Mwendwa Email and Phone Number

Client Solutions Delivery Manager (Customer Success Implementation Manager) @ Masunga (formerly Solaris Offgrid)
Nairobi County, Kenya
Eric Mwendwa's Location
Nairobi County, Kenya, Kenya
About Eric Mwendwa

I am an accomplished Technology Operations Lead with a demonstrated ability to spearhead digital transformation and deliver operational excellence on a global scale. In my current role at the Global Schools Forum (UK), I manage the organization's comprehensive technology ecosystem, supporting over 130 member organizations operating in 66 countries. My expertise spans overseeing key technology projects and ensuring uninterrupted operations of mission-critical tools, including CRMs, ERP solutions, data collection and analysis platforms, and collaboration tools like Slack, Teams, M365, and SharePoint.With a solid foundation in technical project management, I have led transformative initiatives such as the digitization of entrepreneurship and business processes across Africa at Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH. I blend strategic foresight with technical expertise to deliver innovative solutions that drive efficiency, effectiveness, and user satisfaction in complex, multicultural settings.My career is defined by a track record of driving growth, profitability, and change management through effective leadership, cross-functional collaboration, and data-driven decision-making. Passionate about innovation and impact, I am committed to exceeding expectations in advancing technology in education and global development. I thrive in multicultural environments, adeptly navigating diverse cultural contexts, fostering strong stakeholder relationships, and managing the unique challenges of working across multiple time zones.

Eric Mwendwa's Current Company Details
Masunga (formerly Solaris Offgrid)

Masunga (Formerly Solaris Offgrid)

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Client Solutions Delivery Manager (Customer Success Implementation Manager)
Nairobi County, Kenya
Website:
masunga.tech
Employees:
31
Eric Mwendwa Work Experience Details
  • Masunga (Formerly Solaris Offgrid)
    Client Solutions Delivery Manager (Customer Success Implementation Manager)
    Masunga (Formerly Solaris Offgrid)
    Nairobi County, Kenya
  • Global Schools Forum
    Information Technology Operations Lead
    Global Schools Forum Jul 2024 - Present
    London Area, United Kingdom
  • Deutsche Gesellschaft Für Internationale Zusammenarbeit (Giz) Gmbh
    Technical Project Manager - Digitilization ( Widu.Africa)
    Deutsche Gesellschaft Für Internationale Zusammenarbeit (Giz) Gmbh Mar 2022 - Jul 2024
    Nairobi, Kenya
    In the role of Technical Project Manager, I shoulder the vital responsibilities that drive program success, ensuring initiatives are executed with precision and purpose. My commitment to excellence is embedded in these key responsibilities:1. Monitoring and Evaluation Mastery: I lead the development and implementation of robust monitoring and evaluation systems, continuously assessing performance and providing data-driven insights for program enhancement.2. Software Development Leadership: I oversee software projects, from concept to deployment, ensuring seamless integration to enhance program efficiency and effectiveness while maintaining the highest quality standards.3.Result-Based Project Planning and Execution: I apply a meticulous approach rooted in Result-Based Project Management and Planning to orchestrate program and project activities. This framework ensures that every endeavor is strategically aligned with program objectives, focusing on tangible outcomes and impact measurement. By defining clear milestones and performance indicators, I guarantee systematic execution, driving projects toward successful realization while maintaining a laser focus on results4. Stakeholder Synergy: I identify stakeholders and create engagement strategies that cultivate robust relationships, fostering collaboration in pursuit of program objectives.5. Quality Assurance: I maintain a relentless focus on quality control, enhancing management products such as project documents and reports, and ensuring they consistently meet or exceed standards.6. Capacity Building Advocate: I champion sustainable capacity building, empowering partner organizations and small businesses through effective coaching, and aligning their growth with program goals.
  • Centum Investment Company Plc.
    Enterprise Systems Administrator And Analyst |Tier Data Limited At Centum Investments Plc
    Centum Investment Company Plc. Nov 2020 - Mar 2022
    Nairobi, Kenya
    Administer and manage the IT support help-desk for the over 17 subsidiaries and member companies of the Centum groupActs as the system administrator for the Centum group Office 365 environment and Azure Infrastructure Installation, configuration, and upgrade of Software and IT hardware devices Design, development, and implementation of Applications on Microsoft Dynamics 365 and power apps Implementation of data backup and disaster recovery strategies Management of office access systems and video conference facilitiesOrganizes and manages the acquisition, maintenance, and repair of all IT assets within the Centum group.Works as a quality assurance engineer during deployment of new built systems and applications coordinates and manages the product development and product strategy workshops for Tier Data Limited
  • Centum Investment Company Plc.
    Business System Analyst
    Centum Investment Company Plc. Jan 2020 - Jul 2021
    Two Rivers , Ruaka
    Responsibilities1.I work with clients within the Centum group and outside the group through design thinking workshops to understand their requirements and identify the key application features.2.collaborate with other developers and IT managers to set the specifications ,user requirements and compliance requirements and standards for new applications.3.Designing creative prototypes and write high quality source code for new applications.4.Performing unit and integration testing before launching new applications.5.Test existing applications ,identify deficiencies and offer solutions to all subsidiaries within the Centum group
  • Remotasks
    Light Detection And Ranging Technology Expert (Lidar)
    Remotasks Oct 2019 - Jan 2020
    Rng Plaza Nairobi Kenya
  • United States International University - Africa
    It Intern
    United States International University - Africa May 2019 - Aug 2019
    Kasarani ,Nairobi

Eric Mwendwa Skills

Laravel Cybersecurity Leading Positive Change Windows Cobit System Development Web Design Data Analysis Microsoft Sql Server Relational Databases Microsoft Azure Penetration Testing Business Analysis Web Development Communication System Administration Wireshark Customer Relationship Management Innovation Management Cloud Administration Virtualization Powershell Product Innovation Business Innovation Java Database Development Enterprise Marketing Network Security Design Thinking Microsoft 365 Competitive Strategies Network Administration Product Management Full Stack Development Javascript Customer Service Process Implementation Python Business Strategy Computer Networking It Governance Project Management Windows System Administration Database Design Organizational Leadership Database Systems Ethical Hacking Windows 10 Mysql Database Administration

Eric Mwendwa Education Details

Frequently Asked Questions about Eric Mwendwa

What company does Eric Mwendwa work for?

Eric Mwendwa works for Masunga (Formerly Solaris Offgrid)

What is Eric Mwendwa's role at the current company?

Eric Mwendwa's current role is Client Solutions Delivery Manager (Customer Success Implementation Manager).

What schools did Eric Mwendwa attend?

Eric Mwendwa attended University Of Essex, Technical University Of Mombasa, Mukaa Boys High School.

What skills is Eric Mwendwa known for?

Eric Mwendwa has skills like Laravel, Cybersecurity, Leading Positive Change, Windows, Cobit, System Development, Web Design, Data Analysis, Microsoft Sql Server, Relational Databases, Microsoft Azure, Penetration Testing.

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