Eric Harris

Eric Harris Email and Phone Number

Senior Product Manager @ Gusto
Los Angeles, CA, US
Eric Harris's Location
Los Angeles, California, United States, United States
Eric Harris's Contact Details
About Eric Harris

I’m passionate about solving challenging problems through delightful technology-driven experiences. Through my 7.5 years at Wealthfront, I witnessed exponential company growth (Assets: $4 billion → $60 billion; Revenue: $7 million → $200 million) and contributed to major product launches, all while collaborating with incredibly talented teams. As a product manager at Wealthfront, I launched multiple products and features in our investing and cash areas. Wealthfront is a consumer software company building investing and cash products whose vision is to make it delightfully easy to build long-term wealth on your own terms.I started my tech career as a product specialist on Wealthfront’s customer support team, having been a retail bank branch manager before that. As a product specialist, I excelled at identifying client pain points and turning those into actionable insights for our product leads, which ultimately led to my successful transition to product management. That experience on the support team largely helped shape my approach as a product manager where I bring a deep level of client empathy to everything I work on. Now, I’m on the lookout for my next opportunity to make a meaningful impact and continue building delightful products. If you or someone you know is looking for a passionate and experienced product manager, I’d love to chat!

Eric Harris's Current Company Details
Gusto

Gusto

View
Senior Product Manager
Los Angeles, CA, US
Website:
gusto.com
Employees:
3671
Company phone:
(800)936-0383
Company email:
support@gusto.com
Eric Harris Work Experience Details
  • Gusto
    Senior Product Manager
    Gusto
    Los Angeles, Ca, Us
  • Gusto
    Senior Product Manager, Gusto Pro
    Gusto Nov 2024 - Present
    San Francisco, California, Us
    I am focused on Gusto Pro, our product for Accountants. Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools.
  • Wealthfront
    Senior Product Manager, Investing
    Wealthfront Jan 2022 - Mar 2024
    Palo Alto, California, Us
    Led product strategy and execution for a 15-person cross-functional scrum team that was responsible for the core investing experience for Wealthfront clients. Launched net-new products and features to improve our existing offerings.A couple of major product launches:- Automated Bond Portfolio, achieving the largest investment account opening day in company history and scaling from $0 to $600M in six months. - Stock Investing product, growing assets from $0 to $100M in four months with 105% month-over-month growth.
  • Wealthfront
    Product Manager, Cash And Investing
    Wealthfront Mar 2020 - Jan 2022
    Palo Alto, California, Us
    My first major project as a product manager was in the Cash Area, where we launched checking features that included a deep integration with a third-party partner, Green Dot. This involved creating a comprehensive customer support plan, achieving high CSAT scores, and ensuring seamless support handoffs.I then transitioned to the Investment Area, focusing on our core investment offerings. A key product launch was the ability to customize portfolios, attracting over $1B in 30 days and growing to represent ~20% of investment assets.
  • Wealthfront
    Senior Product Specialist
    Wealthfront Jun 2019 - Mar 2020
    Palo Alto, California, Us
    Handled complex tickets and liaised between support and product management. I excelled at identifying client pain points and distilling those insights for our product leads, which contributed to my successful transition to product management.
  • Wealthfront
    Product Specialist
    Wealthfront Nov 2016 - Jun 2019
    Palo Alto, California, Us
    I joined Wealthfront as a Product Specialist, which is Wealthfront's customer support team. I became an expert on the Wealthfront product while developing a deep empathy for our customers. During my tenure as a product specialist, I answered over 30,000 tickets while providing exceptional service (with a Zendesk client satisfaction rating over 98%).
  • M&T Bank
    Branch Manager
    M&T Bank Oct 2015 - Oct 2016
    Buffalo, New York, Us
    Managed a team of five employees to exceed internal sales and operational goals, achieving 112% of revenue target, spanning banking, investing, and insurance solutions.
  • M&T Bank
    Assistant Branch Manager
    M&T Bank Jun 2014 - Oct 2015
    Buffalo, New York, Us
    Immediately after completion of the one-year Management Development Program, I was promoted to be an assistant manager of a retail bank branch with eleven staff members. In this role, I helped our clients by offering appropriate banking, investment, and insurance products to improve their financial situations.I achieved 200% to goal of lending sales numbers and I was a top 20% revenue producer in investment/insurance sales within the Baltimore market (over 200 licensed employees).
  • M&T Bank
    Management Development Program - Retail Branch Network
    M&T Bank Jul 2013 - Jun 2014
    Buffalo, New York, Us
    As a new college graduate, I participated in an intensive one-year program, gaining exposure to various bank departments and honing leadership, management, and communication skills.
  • Irg - Industry Retail Group
    National Accounts Team Intern
    Irg - Industry Retail Group Jun 2012 - Aug 2012
    Gainesville, Va, Us
  • August, Lang & Husak, Inc.
    Marketing Intern
    August, Lang & Husak, Inc. Jun 2011 - Aug 2011

Eric Harris Skills

Customer Service Leadership Public Speaking Teamwork Retail Banking Finance Sales Marketing Social Networking Strategic Planning Security Networking Management Facebook Data Analysis Analysis Business Development Financial Analysis Microsoft Office Microsoft Powerpoint Powerpoint Event Planning Email Marketing Photoshop Social Media Series 6 Licensed Life And Health Insurance Licensed

Eric Harris Education Details

  • University Of Maryland - Robert H. Smith School Of Business
    University Of Maryland - Robert H. Smith School Of Business
    Marketing & Finance
  • General Assembly
    General Assembly
    Product Management
  • American University Of Rome
    American University Of Rome

Frequently Asked Questions about Eric Harris

What company does Eric Harris work for?

Eric Harris works for Gusto

What is Eric Harris's role at the current company?

Eric Harris's current role is Senior Product Manager.

What is Eric Harris's email address?

Eric Harris's email address is en****@****ail.com

What is Eric Harris's direct phone number?

Eric Harris's direct phone number is +124027*****

What schools did Eric Harris attend?

Eric Harris attended University Of Maryland - Robert H. Smith School Of Business, General Assembly, American University Of Rome.

What skills is Eric Harris known for?

Eric Harris has skills like Customer Service, Leadership, Public Speaking, Teamwork, Retail Banking, Finance, Sales, Marketing, Social Networking, Strategic Planning, Security, Networking.

Who are Eric Harris's colleagues?

Eric Harris's colleagues are Tonya Salter, Kelsey Mcintire, Blair C., Patrice Heriveaux, Cory Wanamaker, Will Whitman, Will Lopez.

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