Eric Petroff Email & Phone Number

Winnipeg, Manitoba, Canada

Winnipeg, Manitoba, Canada

Canada

Customer Experience Integration - Genesys Framework, IVR, Routing, ORS, Digital Channels (eServices).Custom SDK development (.NET) - WDE Customization, Configuration Platform SDK, Voice Platform SDK, Statistics Platform SDK, Open Media SDK.Integration development and customization - Salesforce, Mulesoft, Biztalk.

Was engaged in vertical application development and maintenance using the Microsoft stack, including ASP.NET Webforms and MVC4/Web API. Worked on development of new front-end functionality and merging of legacy projects using Javascript, JQuery and Angular 1.2.

Winnipeg, Canada Area

Was engaged as software development consultant in numerous projects for different clients:IQMETRIXiQmetrix is a software programming company offering a suite of retail products management solutions for the North American wireless industry.Worked on several applications and complex solutions that were developed using C#, WPF, WCF, SOAP and SQL ServerCELERO SOLUTIONSCelero provides IT services to credit unions and other financial institutions across the Canadian prairies.Worked on an application calculating different financial aspects and parameters of Credit Unions. The solution was developed using C#, MVC5/HTML5, SQL Server for the application and SSRS for reports. Responsibilities consisted of coding of new solution following architectural design created by senior peers, creating complex financial reports using SSRS, writing development documentation and working on bugs and defects coming from client’s testing.KORE SYSTEMS GROUPKORE Telematics is the world's largest specialized provider of wireless services for the M2Mmarketplace, powering hundreds of solution providers and application providers worldwide.Work for KORE was distributed across two separate initiatives - enhancing and augmenting KORE’s existing codebase and developing a Greenfield project aimed at streamlining KORE’s primary business functions and re-architecting of platform services. Technology stack: C#, Windows forms, ASP.NET MVC4, SQL Server.BLIZZARD INTERACTIVEBlizzard Interactive is specialized in the online financial industry that provide short-term credit services in the US, Canada, UK and Australia.Developed a solution using WCF, MVC4, Unity, Entity Framework, SOLID and DDD design patterns.

Winnipeg, Canada Area

PHP, MySQL, Apache, Windows (WAMP) development

Performed end-to-end detailed tests for Customer Services products: CRM, Ordering Management , Web Self Service, Enabler, Ensemble, Billing, Accounts Receivable and Product CatalogueEach of the applications was tested in a separated testing environment as part of a sub system test and the entire system was tested in an integrated real-time production-like environment as a whole customized productPerformed compatibility and integrity tests on M2M usage data - GPRS, SMS, MMS and VoiceWorked in large-scale projects: AT&T and Telkom South AfricaInvestigated and designed testing scenarios of new and an existing functionalities based on development and business documentationDefined and created testing rules per customer business requirementsSupported on-site testing teams in U.S. and South Africa by providing live presentations of tested functionalities, on-line testing assistance, sharing defects investigation outcomes and knowledge transferParticipated and integrated amidst teams of development and testing centers in Canada; Travelled to customer site in South Africa for production support which involved high tense schedules, long working hours and quick learning of production testing environmentsDeveloped and improved company's tools and applications for more efficient design, execution and managing of testing processes using C# and ASP.NETWorking environments: HP Quality Center, Amdocs Testing Studio, Oracle Toad, Unix Secure CRT, Ultra Edit 32, Oxygen XML Editor