Eric Howard Email & Phone Number

Seattle, Washington, United States

• Manages and coordinates power generation and data center construction projects from inception to completion, offering hands-on support to field project managers.• Collaborates with project managers to develop and refine project plans, schedules, and resource allocations, leveraging industry expertise to optimize workflows and mitigate risks.• Assists project managers in coordinating subcontractors, vendors, and suppliers, facilitating procurement activities to ensure timely delivery of materials and services.• Conducts site visits and inspections to assess project progress, identify potential issues, and provide technical guidance and support for proactive problem-solving.• Supports project managers in managing project budgets, tracking expenditures, and analyzing cost trends, implementing cost-saving measures to maximize profitability.• Acts as a liaison between project managers, clients, and stakeholders, facilitating communication and addressing inquiries, concerns, and change requests to maintain alignment with project objectives.• Provides mentorship and guidance to junior project managers and project team members, fostering professional development and growth within the organization.• Facilitates project meetings, workshops, and training sessions to promote collaboration, disseminate project updates, and address challenges, fostering a culture of teamwork and accountability.• Supports project managers in conducting risk assessments and implementing risk mitigation strategies, proactively identifying and addressing potential obstacles to project success.• Contributes to post-project evaluations and lessons learned sessions, capturing feedback and implementing process enhancements to optimize project delivery efficiency.

Seattle, Washington, United States

• Orchestrated project planning and scheduling, ensuring alignment with objectives, timelines, and resource needs for commercial engines and power generation equipment installations.• Coordinated with stakeholders, vendors, and subcontractors, facilitating smooth project execution from procurement to commissioning.• Implemented best practices and methodologies to monitor progress, track milestones, and address potential risks, ensuring project success.• Acted as a central point of contact for inquiries, resolving conflicts, and fostering communication among team members and stakeholders.• Generated comprehensive project documentation, ensuring accuracy and compliance with regulatory requirements.• Supported budget management and financial tracking, including monitoring expenditures and reconciling invoices.• Facilitated project meetings, problem-solving discussions, and accountability for task completion.• Utilized project management software tools for real-time visibility into project progress and performance.• Conducted post-project evaluations to identify process improvement opportunities and enhance efficiency.• Collaborated with cross-functional teams to optimize project workflows and enhance project management capabilities.

San Francisco Bay Area

• Generated and delivered accurate and timely quotes for parts and service related to commercial engines and power generation equipment, meeting or exceeding customer expectations.• Coordinated closely with service technicians to schedule and prioritize maintenance and repair tasks, optimizing efficiency and minimizing downtime for customers.• Maintained a high level of customer satisfaction by promptly addressing inquiries, resolving issues, and providing knowledgeable support on product specifications, pricing, and availability.• Acted as a liaison between customers and internal departments, facilitating smooth communication and ensuring alignment on project timelines, requirements, and deliverables.• Utilized CRM software to track customer interactions, manage leads, and proactively identify upsell or cross-sell opportunities to drive revenue growth.• Collaborated with the sales team to develop strategies for prospecting new business opportunities and expanding market reach within the commercial engines and power generation sectors.• Participated in regular product training sessions to stay abreast of industry trends, technical advancements, and new product offerings, enhancing expertise and credibility in customer interactions.• Contributed to the development and refinement of sales processes, tools, and resources to streamline operations and improve overall sales effectiveness.• Conducted periodic market research and analysis to identify emerging customer needs, competitive trends, and opportunities for product differentiation, informing strategic decision-making and business development initiatives.• Demonstrated a strong commitment to achieving sales targets and objectives, consistently meeting or exceeding key performance metrics such as revenue targets, conversion rates, and customer satisfaction ratings.

San Francisco Bay Area

• Maintained rental equipment by servicing, diagnosing, and repairing• Solely responsible for maintaining the power module fleet, 500-2000 KW• Responsible for self training and working with limited supervision• Used Caterpillar diagnostic equipment, and tooling to investigate and identify problems, eliminate issues, and control costs• Lead weekly safety meetings, develops topics, and encouraged active participation from others• Collaborated with teammates to effectively meet all goals and exceed customer expectations• Developed procedures for other technicians to install aftermarket products on rental equipment• Maintained a perfect safety record with no driving or industrial accidents• Worked extended hours on a regular basis to meet the company and customers’ needs• Exceptional oral/written communication and critical thinking skills in practice with customers and colleagues• Proficient in work related software including SIS, CAT ET, STW, Microsoft Office

San Francisco Bay Area

• Coordinated installations of compressed air systems. Created parts lists, assigned tasks to other technicians, and managed installations to complete jobs on time • Trained customers and technicians on maintenance, and operation of air compressors both portable and stationary• Serviced, diagnosed, and repaired stationary compressed air systems and rental equipment at customers’ locations• Effectively managed all paperwork, including time sheets, warranty forms, and service reports, submitting them on time and ensuring their accuracy

San Leandro, Ca

• Continued to strengthen and enhance equivalent job responsibilities preformed as a Service Technician at Cal-Air• Adapted quickly to different conditions and requirements while working in the field• Collaborated with colleagues to meet customers’ needs• Completed Union Apprenticeship Courses Level 4-5

Livermore, Ca

• Serviced, diagnosed and repaired air conditioning, heating, ventilation, and refrigeration systems at customer’s locations in a timely manner• Worked alone with limited supervision• Responsible for creating quotes for repairs• Collaborated with others to meet customers’ needs