Eric Preston Email & Phone Number

Coppell, Texas, United States

• Hired, trained, and managed BI analysts/developers, overseeing people, processes, and technology functions• Led the reporting workstream for digital transformation and system conversion projects• Collaborated upstream to control data flow and mitigate risk, enhancing data integrity and reporting accuracy• Spearheaded proof of concepts for predictive analytics using Azure Machine Learning to drive business insights

Coppell, Tx

• Established and optimized the data warehouse leveraging Azure, introducing Data Services for enhanced accessibility• Automated legacy reporting across the organization, significantly reducing processing time and effort• Created comprehensive reporting suites including current state, historic analysis, dashboards, exception reports and purpose-built tools• Led the ETL team responsible for data services, ensuring seamless data integration and accessibility

Irving, Texas

• Served as Data Warehouse Product Owner, managing product backlog and liaising between IT Data Services and Reverse Mortgage lines of business• Designed and executed technology upgrades and operational strategies to transform curtailment model results into real-time actionable processes• Developed operational management reporting suites in Power BI, delivering near-real-time analytics and dashboards for leadership

Irving, Tx

• Supported all lines of business within IT Data Services, providing consultation and direction for BI and data services architecture• Managed and designed ETL data integration for enterprise claims application, enhancing operational efficiency• Created compliance/regulatory filings for Nationwide Mortgage Licensing System Mortgage Call Report• Developed automated solution for Fannie Mae’s Default Management Reporting System, ensuring compliance and accuracy

Business Analyst – Within the Business Technology Requirements Center of Excellence supported Field Services/REO/Foreclosure/Bankruptcy lines of business.• Utilized DAIC/AWE project methodologies in creating business requirement documents, test plans/scripts, traceability• Hosted project, production support, change coordination, process improvement meetings• Coordinated SIT/UAT for system changes and projects• Developed order/image pipeline reporting Skills: SQL Server Reporting Services, SharePoint Development, Quality Center, Tivoli Toolset Maximo, Excel, Visio, MS Project.

Team Lead – Business liaison to technical teams. Lead business support team for productionsupport, project/change coordination, process improvement, reporting, and communications forexecutive and senior management through front line associates.Process Management – Utilized Six Sigma and other methodologies to build support structure,drive growth, identify and develop efficiencies, reduce risk, prevent and manage impacts,enforce SLA’s, promote ownership and accountability, prioritize and coordinate projects, changesand testing in support of LandSafe Default Inc.

Systems Management – Monitor, maintain and troubleshoot Bank platforms • Work system modification window to support implementation and coordination of changes to the 24x7 production, development and test environments with managed impact• Document and provide procedures, improve common practices• Point of contact for change activitiesChange Coordination – Schedule, coordinate, assign and analyze changes in support of theSysMod window. Provided technical expertise to coordination functions of system compatibility and SLA’s Skills: Mainframe, Midrange, ServiceCenter, Tivoli, Crystal Reporting, Business Objects.