Eric Preston Email & Phone Number

Coppell, Texas, United States

• Hired, trained, and managed BI analysts/developers, overseeing people, processes, and technology functions
• Led the reporting workstream for digital transformation and system conversion projects
• Collaborated upstream to control data flow and mitigate risk, enhancing data integrity and reporting accuracy
• Spearheaded proof of concepts for predictive analytics using Azure Machine Learning to drive business insights

Coppell, TX

• Established and optimized the data warehouse leveraging Azure, introducing Data Services for enhanced accessibility
• Automated legacy reporting across the organization, significantly reducing processing time and effort
• Created comprehensive reporting suites including current state, historic analysis, dashboards, exception reports and purpose-built tools
• Led the ETL team responsible for data services, ensuring seamless data integration and accessibility

Irving, Texas

• Served as Data Warehouse Product Owner, managing product backlog and liaising between IT Data Services and Reverse Mortgage lines of business
• Designed and executed technology upgrades and operational strategies to transform curtailment model results into real-time actionable processes
• Developed operational management reporting suites in Power BI, delivering near-real-time analytics and dashboards for leadership

Irving, TX

• Supported all lines of business within IT Data Services, providing consultation and direction for BI and data services architecture
• Managed and designed ETL data integration for enterprise claims application, enhancing operational efficiency
• Created compliance/regulatory filings for Nationwide Mortgage Licensing System Mortgage Call Report
• Developed automated solution for Fannie Mae’s Default Management Reporting System, ensuring compliance and accuracy

• Business Analyst – Within the Business Technology Requirements Center of Excellence supported Field Services/REO/Foreclosure/Bankruptcy lines of business.
• Utilized DAIC/AWE project methodologies in creating business requirement documents, test plans/scripts, traceability
• Hosted project, production support, change coordination, process improvement meetings
• Coordinated SIT/UAT for system changes and projects
• Developed order/image pipeline reporting Skills: SQL Server Reporting Services, SharePoint Development, Quality Center, Tivoli Toolset Maximo, Excel, Visio, MS Project.

Team Lead – Business liaison to technical teams. Lead business support team for productionsupport, project/change coordination, process improvement, reporting, and communications forexecutive and senior management through front line associates.Process Management – Utilized Six Sigma and other methodologies to build support structure,drive growth, identify.

• Systems Management – Monitor, maintain and troubleshoot Bank platforms
• Work system modification window to support implementation and coordination of changes to the 24x7 production, development and test environments with managed impact
• Document and provide procedures, improve common practices
• Point of contact for change activitiesChange Coordination – Schedule, coordinate, assign and analyze changes in support of theSysMod window. Provided technical expertise to coordination functions of system.