Senior Software Engineer
Raleigh-Durham, North Carolina Area
Worked as part of a team to support existing software and design/implement new product offerings and features for NeoNova’s affiliates and end-users.Software Development Life Cycle processes were required and desired at NeoNova. Notable projects:• Comprehensive security vulnerability assessment and code update throughout NeoNova’s entire software base (2016).• iVue Connector feature, allowing our Help Desk agents to directly access some affliates’ iVue CSR tool remotely and directly create service tickets, add comments, etc. Full Bootstrap front-end, securely launched with existing NovaSubscriber agent credentials, customer (end-user) search capabilities, and more (2017).• iVue Connector 2.0. Expansion on the original iVue Connector project, allowing greater search flexibility, greater workflow options with service tickets in the affiliates’ iVue systems, and greater visibility of service ticket data from the affiliate’s databases (2018-2019).Many dozens of other maintenance work, small projects, feature enhancements, code and data analysis issues, and other misc. tasks a typical software engineering team deals with over time.Technologies used: PHP 5, PHP 7, PHPStorm, Perl, CentOS, Bootstrap, HTML, CSS, Javascript, JSON, REST, MySQL, Atlassian Tools (Bitbucket, Jira, Confluence)