Eric Vreeland Email & Phone Number

Greater Detroit Area

• Developed and implemented new processes to better utilize equipment, increase safety, and reduce waste• Improved guest experience through employee and volunteer training, cleanliness, signage, patron flow, and as a visible presence during events• Responsible for financial health of venue through the management of expenditures, vendor relations, ticketing, rental agreements, and contract negotiation• Onsite rep for a $250,000 capital renovation to 750 seat theater space and reoccurring safety/maintenance inspections by outside contractors• Design and implement all technical needs of an event/performance including sound, lights, video, and set construction

Greater Detroit Area

• Working with executive teams to compile S.W.O.T analysis and generate annual strategic goals with specific action plans for effective strategy execution.• Managing a memoir publishing process, distilling the publishing contract, product info, and creating and updating a detailed task timeline for the author and his editing, creative, and marketing team while participating in the marketing and social media strategy and tactics.• Represent author to third parties and build relationships on his behalf

Greater Detroit Area

• New client project start-up manager varying between 10 and 120 store multi-million dollar annual roll-outs. Clients included Shinola, Lululemon Athletica, Fossil, Five Below, EB Games, Ivivva, Nautica, Soft Surroundings, Coldwater Creek, Williams Sonoma, Everything But Water• Trained and mentored 35 new hires within 24 months by using my designed onboarding process• Created organizational structure with more than 2 dozen role definitions, K.S.A.’s, best practices, and reward/compensation outline for each role• Rebuilt MRP system into ERP system to include a custom user interface, inventory management, smart item number, vendor profiles, and individualized forms• Designed and facilitated bi-annual strategic planning sessions between 9 departments to create action plans, assign champions and hold staff members accountable for completing plans throughout the year

Greater Detroit Area

• Diversified customers and increased annual sales from $8.7 million to $18.8 million• Performed value chain analysis with workflow mapping to create best practices manual and training for 7 department heads and 60+ employees• Generated 100+ standard operating procedures between 7 departments, 20+ preferred vendors, clients, and client vendors• Project design engineer and manager for 3-5 clients encompassing 120+ store annual build-out and inventory management worth $8.7 million of the company’s $18.8 million total sales revenue

Greater Detroit Area

• Single point of contact for annual startups and ongoing store specific product needs. Included quotes, master schedules, production drawings, and invoicing for clients worth $4.7 million or 54% of annual sales. Clients included: Fossil, Gap, Star Theatre, Electronics Boutique, Nautica, Earl Jeans, Cabela’s• Production drawings, material research, and procurement for project specific store displays, showcases, and millwork• Store environment installation drawings, support documents, logistics coordination, and onsite representative for 60+ retail locations annually• Functioned as I.T. systems support manager including the $150k+ upgrading of the intranet, internet, ERP software, and digital phone system