Eric Burns

Eric Burns Email and Phone Number

Principal Engineer, AI Strategist @ ServiceTrade
Cary, NC, US
Eric Burns's Location
Cary, North Carolina, United States, United States
Eric Burns's Contact Details
About Eric Burns

I am team-oriented, full-stack software developer with more than two decades of industry experience. My focus is on engineering scalable and tested solutions to meet changing business needs. I have a special interest in AI.I'm a believer in agile principles, iterative development, and teams that have ego free discussions to constantly improve what they are capable of. An environment of good communication, trust, and respect is a necessary foundation for all of that.I have a special interest in LLM's and leveraging AI to create innovative product features for customers externally and increase developer team productivity internally.Currently working with the following technologies: PHP, PHPUnit, JavaScript, Amazon Web Services, Amazon Bedrock, AI LLMs, SAM, Node.js, Ember, CSS, Less, Zend Framework, Linux, Docker, MySQL, Doctrine, Redis

Eric Burns's Current Company Details
ServiceTrade

Servicetrade

View
Principal Engineer, AI Strategist
Cary, NC, US
Website:
servicetrade.com
Employees:
221
Eric Burns Work Experience Details
  • Servicetrade
    Principal Engineer, Ai Strategist
    Servicetrade
    Cary, Nc, Us
  • Servicetrade
    Principal Engineer
    Servicetrade Sep 2012 - Present
    Durham, North Carolina, Us
    As a founding member of ServiceTrade I've been instrumental since the company's inception in developing our main application's core functionality and many many rounds of feature, scalability, and other improvements. The company has grown with our success, and continues to grow rapidly. ServiceTrade is reinventing the business of maintenance by giving service based companies the tools they need to manage their businesses more efficiently and deliver a better customer experience for an online world. I've been in deeply involved in many rounds of innovation, most recently in our new Tasking functionality and AI features. Promoted from Senior Software Developer to Staff Software Engineer in September of 2022. Promoted from Staff Software Engineer to Principal Engineer in October of 2023. One of two developers on the team engineering our new AI functionality (using Amazon Bedrock) in Q1 of 2024.
  • Dunnwell
    Senior Software Developer
    Dunnwell Apr 2011 - Sep 2012
    DunnWell was a primary contractor for fire prevention and fire protection services. As a senior LAMP/PHP developer, I've participated in the development and launch of a new SaaS product to help our partners manage and invoice their work and help Dunnwell manage and invoice the services we provided to our customers. In September of 2012, DunWell was bought by Cintas, and our software group spun off as a new start-up: ServiceTrade.
  • Icontact
    Senior Software Engineer
    Icontact Oct 2008 - Apr 2011
    Morrisville, Nc, Us
    Senior PHP/LAMP developer in an Agile development environment. Contributed to key features including a Notification Manager for Marketing and Support to manage targeted customer communications, an entirely new help system, spell check, application wide security overhaul, dramatic improvements to performance, improvements to message tracking features, and the new iContact for Salesforce product. Leadership experience as a Certified Scrummaster (CSM) from 3/09 through 3/10.
  • Lulu.Com
    Core Developer (Php/Postgresql)
    Lulu.Com Apr 2008 - Oct 2008
    Research Triangle, Nc, Us
    Web Developer on the Wizards Team for the Lulu.com online store.Skills used: PHP (object-oriented PHP 5), PHPUnit, Linux, Apache, PostgreSQL, Perl, Javascript, Eclipse, Agile Development, Firebug, VMWare
  • Emc Corporation
    Senior Software Developer (Perl/Sql/Vb .Net)
    Emc Corporation Aug 2007 - Mar 2008
    Round Rock, Texas, Us
    Developed automation solutions for three different technical sales documentation teams.Skills used: Perl (including object-oriented), Visual Basic .Net, Linux, Shell Scripting, SQL, Excel/VBA, Visual Studio & VSS, VMWare
  • Credit Suisse
    Developer/Analyst (Perl/Sql/Solaris)
    Credit Suisse Sep 2006 - Aug 2007
    Zurich, Ch
    Developed automation solutions and perfomed internal support functions and production roll-outs for the Foreign Exchange Group.Skills used: Perl, Solaris, Shell Scripting, SQL, Sybase, Oracle, Java, VMS
  • Ibm
    Senior Software Engineer (Perl/Linux)
    Ibm Apr 2004 - Sep 2006
    Armonk, New York, Ny, Us
    Developed automation solutions as the senior Linux Preloads Engineer for IBM Servers.Skills used: Perl, Linux, Red Hat, Shell Scripting, Python, Batch Scripting, Unattended Installation Processes, Kickstart, AutoYaST

Eric Burns Skills

Agile Methodologies Php Javascript Linux Jquery Mysql Ruby Css Phpunit Cucumber Amazon Web Services Lamp Zend Framework Watir Doctrine Tdd Bootstrap Responsive Design Less

Eric Burns Education Details

  • University Of Southern Maine
    University Of Southern Maine
    Computer Science

Frequently Asked Questions about Eric Burns

What company does Eric Burns work for?

Eric Burns works for Servicetrade

What is Eric Burns's role at the current company?

Eric Burns's current role is Principal Engineer, AI Strategist.

What is Eric Burns's email address?

Eric Burns's email address is eb****@****ech.com

What is Eric Burns's direct phone number?

Eric Burns's direct phone number is +191924*****

What schools did Eric Burns attend?

Eric Burns attended University Of Southern Maine.

What skills is Eric Burns known for?

Eric Burns has skills like Agile Methodologies, Php, Javascript, Linux, Jquery, Mysql, Ruby, Css, Phpunit, Cucumber, Amazon Web Services, Lamp.

Who are Eric Burns's colleagues?

Eric Burns's colleagues are Nichole B., Dorothy Westall, Roger Guia, Brittany Ansell, Caitlin Kelly, Gaganjeet Singh, Trae Davis.

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