• Direct and oversee all QA and localization projects and teams, including over 100 testers on both traditional and agile teams• Work closely with CEO and accounting team to establish budgets and assess future needs of organization based on growth projections and analysis of sales revenues and operational expenditures• Interface directly with client stakeholders to plan for project scope and determine budget, resources, and schedule requirements• Recruit, interview, and train prospective QA Testers, Project Leads, and Coordinators• Enhance overall operational effectiveness by implementing agile principles to continually track velocity and incrementally improve baseline quality• Create and maintain project and sales forecasts, as well as test plan, report, and bug templates• Generate estimates, invoices, and financial reports with Quickbooks and Excel• Support sales team by providing technical expertise and promoting business development in sales meetings and conferences• Author and review contracts and proposals to be presented to potential and existing clients• Coordinate projects with overseas DIGITAL Hearts branch offices in Japan, Shanghai, South Korea, and Thailand

• Actualized and submitted concept and game code submission packages to first party• Produced network downloadable PSP® titles from completed assets• Facilitated testing and ensured that games complied with first party technical standards• Streamlined testing and code submission by generating checklists, manuals, and templates• Liaised between the company, first party, and external developers• Preserved and shared assets between internal departments, external developers, and first party• Assisted in reducing the average pass rate of submissions to below two submissions per title• Spearheaded the creation of the technical requirements group (TRG); became the first TRG lead for the PlayStation® platforms

• Located and documented bugs and other issues in several titles, including titles in the Final Fantasy and Kingdom Hearts series• Wrote the class description of White Mage for Final Fantasy X-2• Represented company at E3 2005 and Final Fantasy XI Fan Fest 2007

• Located and documented bugs and other issues in several titles, including River City Ransom EX• Played and assisted in evaluating marketability of new titles and licenses