Erika Epps Email & Phone Number

Northbrook, Illinois, United States

Greater Chicago Area

Enter and track hundreds of projectsWork closely with specification repsAssist entire sales team, sales manager and select product managers Gather, coordinate and communicate project related information to the sales teamHeavy telephone & email communication with fabricators and general contractors Utilize construction management database for researching project opportunities Seek & set up new business opportunities Maintain budgets / marginsProvide pricing to sales repsReview PDF's & plans from architects/designers and general contractors Various administrative dutiesMaintain the sample room, sample inventory and ensuring all product literature is current and up to dateAssemble BindersCoordinate & set up meetings Print, copy and fax documents to support sales team Mail out samples & other itemsData EntryOrder Entry

Elgin Il

Maintain master studio schedule Coordinate merchandise to be shot set/area specific Plan, schedule and assign daily workflow to sets and photographers Work closely with floor manager to ensure all sets are properly utilized Create shot lists for merchandise teams Effectively communicate changes/updates to proper teams Budget conscious Scout new freelance talent as needed

Schaumburg Illinois

Provide project management for three Creative Directors Coordinate production of television, radio, videos, and print spots for various markets Generate project estimates and drive deadlines Serve as contact point for clients, vendors, talents, and agencies Manage, coach, and schedule voiceover sessions with talentsOpening and closing of project files

Northbrook Illinois

Manage a department of 10 direct reportsQuality Assurance: Closely monitored the ACD system to ensure low abandon rates and no calls queued in system. Processed weekly/monthly reports on staff performance, ACD call volumes, abandons, peak times, etc.Hired and trained new employeesHeld weekly team meetings to discuss progress, statistics and work flow Coached and mentored employeesHandled 60-100 ACD inquiries Oversee the work flow of departmental mail and ensure proper completion and distribution