Erika Richardson Email and Phone Number

Responsibilities for International company with multiple labs/sites with various levels of employees:REMOTE work throughout tenure •Leadership and Executive Training - created Leadership Development Series for various levels of leadership•Lead the search, implementation, and run project and ongoing use of Learning Management System. Serve as the technical and HR centered guru of said system for international use and multiple lab sites.•Create dynamic presentations using Power Point, Video, webinars or printed materials to hone in on the diverse learning preferences of the population.•Develop learning materials including guides, job aids, and tools using the adult learning theory and all Microsoft Office tools as well as other tools.•Conduct new employee orientation by working with new hires: preparing all documents and maintaining reports.•Succession Planning, leadership influence, and business forecasting: Interpret, diagnose, and present/communicate data (external benchmarking, best practices, and internal surveys).•Schedule all trainings with population and vendor sign-up•Design and expand training and development programs based on the needs of the organization and the individual;•Work in a team to produce programs that are satisfactory to all relevant parties in the organization, such as line managers and senior managers•Consider the costs of planned programs and keep within budget by assessing the return on investment of all training or development program •Devise individual learning plans;•Manage the delivery of training and development programs and devise a training strategy for the organization•Customer Care Training and Development•Employee Engagement CARES initiative

Achievements:•Developed Leadership Development Series Modules: Corrective Action, Performance Management, Manager Conduct, Performance Management•Created and facilitated systems training for ePerformance installment as well as PeopleSoft 9.2 upgrade• Re-structured and enhanced new hire process resulting in an 80% improvement • 15 percent increase in promotions within the company attributed to training Responsibilities:•Identify, develop, and facilitate training activities in a project management style: identifying budget needs, negotiating training with outside vendors and consultants, (system training, soft skill training, leadership development, etc.)•Create dynamic presentations using Power Point, Video, webinars or printed materials to hone in on the diverse learning preferences of the population.•Develop learning materials including guides, job aids, and tools using the adult learning theory and all Microsoft Office tools as well as other tools.•Conduct new employee orientation by working with new hires: preparing all documents and maintaining reports.•Succession Planning, leadership influence, and business forecasting: Interpret, diagnose, and present/communicate data (external benchmarking, best practices, and internal surveys).•Schedule all trainings with population and vendor sign-up•Design and expand training and development programs based on the needs of the organization and the individual;•Work in a team to produce programs that are satisfactory to all relevant parties in the organization, such as line managers and senior managers•Consider the costs of planned programs and keep within budget by assessing the return on investment of all training or development program •Conducting appraisals;•Devise individual learning plans;•Manage the delivery of training and development programs and devise a training strategy for the organization;

Use of behavioral-style, top grading, and competency interviewing techniques for evaluation• Manage HR systems• Managed a direct-report team of five• Responsible for developing Training Materials, implementing training, and tracking training thereof• Project Management from standpoint of financial accountability and reporting to Professional Development stats• Full-Cycle Recruitment of IT professionals, faculty, staff, student population • Identify and develop training activities in a project management style: identifying budget needs, negotiating training with outside vendors and consultants, and developing other training based on the company mission.• Create dynamic presentations using Power Point, Video, webinars or printed materials to hone in on the diverse learning preferences of the population.• Monitor and measure – usage of developed materials and training, application thereof, and satisfaction results.• Develop learning materials including guides, job aids, and tools using the adult learning theory and all Microsoft Office tools as well as other tools.• Conduct new employee orientation by working with new hires: preparing all documents and maintaining reports.• Succession Planning, leadership influence, and business forecasting: Interpret, diagnose, and present/communicate data (external benchmarking, best practices, and internal surveys).Schedule all trainings with population and vendor sign-up

Responsible for delivery of human resources services for a $32M profitable operation with 300+ team members and performed as Leader on Duty• Managed a direct-report team of four• Maintained HR systems • Managed hiring practices utilizing behavioral-style interviewing techniques • Handled employee relations cases (200 plus team members), payroll, recruiting for entry to professional/corporate level positions, scheduling, succession planning, talent management, recruiting, screening, interviewing (store level and district wide), training (district and store level), FMLA, LOA, compensation, and benefits, talent management, coaching for peers on talent management and corrective action• Training and Development for team members, team leaders, Executives