Erika Thomas Email & Phone Number

Greater St. Louis Area

Macy’s, Inc. May 2009-PresentVisual ManagerDesign and Execute Visual Merchandising displays and the installation of vendor shops (with and without Vendor direction)Manage and train Visual assistants and Store Management/Associates on company merchandising/visual standards.Analyze store specific reports to review business results and take appropriate action to capitalize on business strengths and impact deficienciesPartner with the Executive and Sales teams to execute merchandise updates to impact the identified best sellers and key itemsEnsure accuracy of promotional presentation, merchandise placement of key items and seasonal fashion trend statements and sales and event set-up, while maintaining high customer readiness standards.Coordinate selling floor fixture and merchandise moves with Merchandise Team Manager.Design and create vendor logos and visual enhancements with Composer, Photoshop & Illustrator-Gerber Plotter for vinyl preparation and application

Maintain the highest level of merchandise present standards Aid in the execution the promotional calendar Support the creation current fashion forward and trend merchandise displays throughout the store

Training seasoned and new employees on all aspects of sales floor requirementsResponsible for all administrative aspects of daily business including order placement, follow up, research, opening accounts and completing online research upon requestUsing internal database and systems to research products and place online orders Assisting and communicating with customers via telephone and email Preparing and reviewing internal reports to determine customer needs and sales opportunitiesDelivering excellent customer service while also interfacing with all levels of management Utilizing Word and Excel to prepare reports and communicate with clients and management