Erika Davis Email & Phone Number

Memphis, TN

• Manages projects related to building updates as well as firm campaigns
• Supports senior management and executive team
• Assists in editing professional proposals while meeting deadlines; Collaborates with practice group leaders and Firm FIRST Marketing team to ensure all documents are consistent with overall HORNE brand.
• Handles processing of payroll for interns.
• Screens and schedules interviews, trains employees as well as approves time, PTO and handles employee issues or complaints.
• Achieves financial objectives by preparing an annual budget in Excel; scheduling expenditures; analyzing variances; initiating corrective actions.

Greater Memphis Area

• Maintained executive's appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel.
• Conserved executive's and accountant’s time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications.
• Managed the flow of information to members of the executive leadership team.
• Sustained office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring.
• Achieved financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Negotiated the purchase of office supplies and furniture, office equipment, etc., for the entire staff in accordance with company purchasing policies and budgetary restrictions.

Memphis, TN

• Instructed students on subjects such as media relations, perception, family structures, models of communication, and effective problem solving techniques.
• Educated students on how to communicate using clear, concise language.
• Kept records of grades, grade papers, and perform other administrative duties as needed.
• Created projects designed to enhance lectures as well as develop incentives to keep participants in class.
• Stayed abreast of developments and technological advances in the communication field by reading current literature, talking with colleagues, and participating in professional conferences.
• Created lesson plans as well as prepared course materials such as syllabi, homework assignments, and handouts.

Memphis, TN

• Supervised office staff, monitored paid time off and ensured staff acted within compliance regulations.
• Performed staffing duties not limited to referring disputes and administering disciplinary actions.
• Assisted agents and General Managers with Concur, deposit discrepancies, bank debit and bank credit memo adjustments.
• Initiated pre-screening activities such as scheduling interviews, background checks and drug tests.
• Updated employee and agent files personnel files including transfers, resignations, terminations, exit interviews, annual license renewals as well as training.
• Recruited experienced as well as inexperienced agents utilizing job boards, career fairs and ATS (Applicant Tracking System). Also, conducted orientation and assisted new agents with the completion and processing of.

Memphis, TN

• Recruited and retained students with 95% conversion during college fairs, over the phone and while conducting and face-to-face interviews.
• Facilitated collaboration between students, faculty, staff and the community.
• Demonstrated the usage of Banner to students.
• Advised students on admissions procedures, transfer credits, FERPA, financial obligations, degree completion requirements by 98% and submitted American Disabilities Act requests as soon as the issue was disclosed.
• Interviewed volunteers and coordinated 40% of the volunteer opportunities for the University and managed student records.
• Utilized critical thinking and problem-solving skills to address and resolve student issues and ensure a positive student experience.