Erika Rios Email & Phone Number

Fort Lauderdale, Florida, United States

Miami/Fort Lauderdale Area

Investor Relations• Maintains regular, concise, transparent communication with investors through bi-weekly newsletters and virtual and in-person town halls• Creates and disseminates quarterly and annual investor reports, including recommendations to Leadership on possible improvements• Builds influential relationships with partners and key Stakeholders• Oversees progress of various projects with internal and external Stakeholders to ensure timely execution and that expectations are not only met, but exceeded• Protects Stakeholders' interests by communicating confidential and time-sensitive information clearly, with the ability to act quickly and resolve concerns• Plans, develops and executes elevated monthly investor eventsOperations• Demonstrates strong project management skills to drive COO’s special projects to achieve timely completion within budget; Projects include conducting research and analysis on potential new product offerings, implementing a new investment management software, and developing client transition strategies to ensure seamless investor transitions• Ensures seamless collaboration among departments during annual compliance reviews; Acts as a driver to ensure progress milestones are met to achieve best results• Manages accounts, including onboarding and performing active administration services; Serves as the liaison between clients and Executive-Level Leadership while managing confidential data• Leads interviewing, onboarding and training of resources for company using self-created processesMarketing• Builds and presents FY Marketing Department budget to Executive-Level Leadership with quarterly tracking updates• Analyzes data to craft compelling narratives and accompanying pitch decks for presentations and company-invested portfolios• Leads digital strategy, including website design and management, social media and blogs

Tallahassee, Florida, United States

• Negotiated recurring media partners' proposals to satisfy business objectives of both internal & external Stakeholders• Pitched multi-channel promotional opportunities to tourism industry partners, such as Walt Disney World, Universal Orlando Resorts, SeaWorld, and other hotel, resort, attraction, and festival partners• Created and pitched campaign themes including copy, creative content, and proposed media partners • Led post-campaign communications with tourism industry partners, media partners, and promotion winners to ensure prompt prize fulfillment; Developed wrap-up reports and provided timely ROI updates to Stakeholders• Managed meticulous records of communications across Finance, Accounting, Legal, and relevant external Stakeholders to reflect accordance in legal matters and documented media dollars earned for ROI Reports

Tallahassee, Florida, United States

• Managed multi-million dollar national project with multiple touchpoints including strategizing with executive-level representatives to effectively and creatively activate social/digital, hospitality, branding and advertising opportunities, the results of which contributed to an annual multi-million dollar ROI • Developed and maintained the engine that would later become the digital tool created in partnership with TripTuner, the Florida Attractions Finder. Curated and created content in collaboration with 100+ tourism partners across the state• Created quarterly reporting tool called the Program of Work, a centralized document which Executive Leadership and Board Members utilized to evaluate projects and how they contributed to company goals and objectives• Managed account relationships to ensure contract deliverables were met, reported on, and reflected accurately in Proof of Performance wrap-up documentation• Built branded presentations and supplemental storytelling elements utilized by Executive Leadership during various speaking engagements and key Stakeholder presentations• Organized contracts, agreements, and associated system updates using Salesforce; Responsible for additional office administration duties

Tallahassee, Florida, United States

Creating, researching and implementing marketing events and tools for the community, social media marketing, selling and signing new tenants to the property, office administration duties including organizing contracts and agreements and associated system updates.

Greeting customers and enhancing their shopping experience, cashing out customers and handling returns and/or inventory, cleanliness and organization of store when opening or closing.

Bachelor Of Arts (Ba), Public Relations, Advertising, And Applied Communication

Activities and Societies: Sigma Delta Tau, Florida Public Relations Association

Bachelor Of Arts (Ba), Sociology

Activities and Societies: Sigma Delta Tau, Florida Public Relations Association