Erik Davis Email & Phone Number

Des Moines, Iowa, United States

• Designed, implemented, and maintained corporate network and server infrastructure, and administered applications.
• Provisioned, maintained, and de-provisioned IT hardware and software.
• Performed Identity and Access Management for systems, services, and applications.
• Supported and managed corporate infrastructure including on-site MDF, security and network appliances, VPN configuration, and A/V equipment.
• Managed a MacOS device fleet and remote-first workforce using JAMF.
• Performed day-to-day support functions for access, hardware, and software to all employees.

Newton, IA

• Implement, manage and maintain servers, storage appliances, network video recorders, systems and networking infrastructure.
• Designed, installed and configured the data center including all VMware virtualization hosts, Nimble storage appliance, Cisco/HP Aruba switch gear, Cisco/Extreme wireless controllers, Fortigate firewall.
• Set up a VMware Horizon VDI system to test and demo for administration.
• Implement, configure and maintain software packages.
• Implemented a ticketing system (Spiceworks) to standardize all incoming technology incidents.
• Diagnose and provide support by troubleshooting and resolving PC and system issues either on-site or remote access for over 3,500 networked devices.

Newton, IA

• Conducted daily business operations including the design and maintenance of the company website, marketing, bookings, client meetings and a staff of four employees.
• Maintained a yearly budget to include equipment replacement and repair, payroll and employee tax documentation.

Newton, IA

• Managed and supported all computer systems, communications equipment, software and associated hardware.
• Worked as a team to provide support for five call centers throughout the central Iowa area.
• Responsible for installing, maintaining and supporting all systems, network infrastructure, servers, communications equipment, software and hardware in multiple sites.
• Identify, evaluate and correct hardware, software, and operations issues.
• Managed Microsoft Exchange, Openfire and Active Directory permissions and user accounts.
• Provided support and technical assistance to management and operations staff.

Urbandale, IA

• Operate master control equipment,monitor broadcast signal, log transmitter readings, test & document on-site backup generator, record satellite feeds, dub tapes, ensure station operates within FCC regulations, assist.