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Erik Kasperovič is listed as Technical Support Engineer | Cloud SaaS Fintech | Seeking Cloud or Engineering Opportunities 👨💻 at Mambu, a company with 413 employees, based in Vilnius, Vilniaus, Lithuania. AeroLeads shows a matched LinkedIn profile for Erik Kasperovič.
Erik Kasperovič previously worked as Support Engineer at Mambu and Salesforce Administrator at Metida. Erik Kasperovič holds Bachelor Of Engineering Sciences In Informatics Engineering, Computer Science from Vilnius Tech - Vilnius Gediminas Technical University.
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Erik Kasperovič is a Technical Support Engineer | Cloud SaaS Fintech | Seeking Cloud or Engineering Opportunities 👨💻 at Mambu. He is proficient in Polish and English. Colleagues describe him as "I worked with Erik at Yapily; I was always impressed by his diligence and attention to detail when solving problems, always looking for the best experience for users, and highly competent in a wide range of technical disciplines. A great guy and a great asset to any team."
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A career timeline built from the work history available for this profile.
* Monitoring and log analysis using Grafana* Experience with Postman for testing API endpoints.* Communications owner and investigator during Major Incident calls* Reporting issues/bugs to Engineering team via JIRA* GCP/AWS Fundamentals
* Created integrations and optimized processes, reducing application wait time by 40%.* Made an automation which saved hours of manual work to check documents and legal data.* Proficient in maintaining and enhancing CRM systems to improve business efficiency.
* Consult our clients during their technical onboarding* Help their Engineers understand our products and design their solutions* Keep communications open to answer all their questions, help with any issues/blockers* Review their Implementation to ensure quality* Be in charge of our technical documentation, following CI/CD practices and collaborating in a.
My role is managing our projects after sales;- On-boarding new and also existing clients extending their establishments- Ensuring the client has the right software solution to match their business needs- Provide training to all facets of our Revel Software (SaaS) solution - Back and Front End of our award winning Cloud based POS system- Do onsite/remote.
Vilnius
Vilnius
As a Tier 1 Client Support Specialist, essentially my job was to solve tickets or escalate where necessary.I handle high call volumes of client technical support requests via phone, email and web and assist them to achieve resolution.Review support cases for technical and troubleshooting accuracyWe are Mac/IOS driven here, our tools are;Zendesk/Salesforce.
Other employees you can reach at mambu.com. View company contacts for 413 employees →
Ignacio Arriagada
Colleague at Mambu
Chile, Chile
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RS
Rachna Singh
Colleague at Mambu
New Delhi, Delhi, India, India
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EÇ
Ezgi Çınarlı
Colleague at Mambu
Amsterdam, North Holland, Netherlands, Netherlands
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GS
Guneet Sidana
Colleague at Mambu
Amsterdam, North Holland, Netherlands, Netherlands
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IB
Ioana Balan
Colleague at Mambu
Iaşi, Romania, Romania
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HP
Harry Pittar
Colleague at Mambu
Amsterdam, North Holland, Netherlands, Netherlands
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RB
Rolandas Brazdžius
Colleague at Mambu
Vilnius, Vilniaus, Lithuania, Lithuania
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PR
Povilas Račkauskas
Colleague at Mambu
Vilnius, Vilniaus, Lithuania, Lithuania
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MM
Maxi M.
Colleague at Mambu
Argentina, Argentina
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DC
Daniela Cristea
Colleague at Mambu
Iaşi, Romania, Romania
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Quick answers generated from the profile data available on this page.
Erik Kasperovič works for Mambu.
Erik Kasperovič is listed as Technical Support Engineer | Cloud SaaS Fintech | Seeking Cloud or Engineering Opportunities 👨💻 at Mambu.
Erik Kasperovič is based in Vilnius, Vilniaus, Lithuania while working with Mambu.
Erik Kasperovič has worked for Mambu, Metida, Yapily, and Revel Systems.
Erik Kasperovič's colleagues at Mambu include Ignacio Arriagada, Rachna Singh, Ezgi Çınarlı, Guneet Sidana, and Ioana Balan.
You can use AeroLeads to view verified contact signals for Erik Kasperovič at Mambu, including work email, phone, and LinkedIn data when available.
Erik Kasperovič holds Bachelor Of Engineering Sciences In Informatics Engineering, Computer Science from Vilnius Tech - Vilnius Gediminas Technical University.
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