Erik Kendall

Erik Kendall Email and Phone Number

Math Solutions Center Adjunct Faculty @ College of Western Idaho
Meridian, ID, US
Erik Kendall's Location
Meridian, Idaho, United States, United States
Erik Kendall's Contact Details

Erik Kendall work email

Erik Kendall personal email

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About Erik Kendall

I love analyzing systems, building solutions, and developing others!From an early age I was fascinated with how things worked. Pulling things apart and “trying” to put them back together again. In school I excelled in science competitions: building mousetrap cars, egg-drop contraptions, and researching the mechanics and mathematical properties of trebuchets. In the US Army, on deployment, I found myself teaching soldering skills to my peers and leading as a non-commissioned officer. Our squad excelled at supporting base operations in Bagram, Afghanistan by evaluating current procedures and developing new process to be safer and more efficient. My work at DirecTV provided the opportunity to take on a variety of roles with progressive responsibilities. In each of my roles (Employee Development Coach Team Leader, Performance Consultant, Training Specialist, Quality Assurance Adviser and Development Coach) I drove organizational performance through system analysis, collaborative solution building, and developing functional expertise in employees. In my current role as a certified career technical educator in Cybersecurity, I strive to build programs that prepare students for lifelong learning and career success. This required building out and maintaining a lab environment where students practice the technical and non-technical aspects of security work. Through my district learning responsibilities as department chair, STEM committee member, and computer science committee leader, I have the chance to enhance educational opportunities for students in Caldwell. My current program started with six students four years ago and has grown to over 100 students today. Students can now earn the following certificates in the program: ITF+, A+, Network+, and Security+. My formal and informal education throughout the years have help build me into who I am today. My undergraduate degree taught me the foundations of business, through accounting and financial management. My previous graduate work strengthened my understanding of hard science and education practices. My current work in the Cyber Operations & Resilience program at Boise State is helping me develop technical and non-technical expertise in the cybersecurity field.

Erik Kendall's Current Company Details
College of Western Idaho

College Of Western Idaho

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Math Solutions Center Adjunct Faculty
Meridian, ID, US
Erik Kendall Work Experience Details
  • College Of Western Idaho
    Math Solutions Center Adjunct Faculty
    College Of Western Idaho
    Meridian, Id, Us
  • Caldwell Senior High School
    Cybersecurity & Programming Teacher
    Caldwell Senior High School May 2023 - Present
    - Built a career technical education program from the ground up for cybersecurity, and programming & software development.- Applied for and received a $100K grant to establish a this career technical program.- Sourced, installed, and configured a 25 seat computer lab. I created a budget, secured funding, pulled network cables, configured Windows server, and provide ongoing support for the lab.
  • Caldwell Senior High School
    Physics & Chemistry Teacher
    Caldwell Senior High School Aug 2018 - May 2023
    Caldwell, Id
    - Developed curriculum and delivered instruction in physics, and chemistry.- Served as high school science department chair.- Served as high school representative on the district STEM committee.- Boise State duel credit adjunct chemistry instructor.
  • Compass Public Charter School
    Chemistry & Math Teacher
    Compass Public Charter School Oct 2015 - Jul 2018
    Meridian, Id
    - Built a college level chemistry program from the ground up. In addition to chemistry, I taught algebra and statistics.
  • Boise State University
    Graduate Research Assistance
    Boise State University May 2016 - Aug 2016
    - Completed a literature review of Calcium Sulfoaluminate (CSA) cements as a phase change energy storage material and as a waste energy harvesting material
  • West Ada School District
    Educator
    West Ada School District Nov 2015 - Jun 2016
  • Directv
    Employee Development Coach Team Leader
    Directv Aug 2013 - Sep 2015
    Boise, Idaho Area
    As an Employee Development Coach Team Leader:- Coach, develop, and mentor a team of Employee Development Coaches in all areas of human performance.- Manage employee performance problems and deliver appropriate action plans as needed.- Manage performance management process for direct reports including facilitating 1-on-1 conversations with each.- Create long and short term succession plans.- Monitor, coach, and develop new employee performance in both a classroom and… Show more As an Employee Development Coach Team Leader:- Coach, develop, and mentor a team of Employee Development Coaches in all areas of human performance.- Manage employee performance problems and deliver appropriate action plans as needed.- Manage performance management process for direct reports including facilitating 1-on-1 conversations with each.- Create long and short term succession plans.- Monitor, coach, and develop new employee performance in both a classroom and production environment.- Support the learning function by facilitating skill development of new employees- Monitor adherence of breaks and lunches to maximize the call handling experience during OJT- Partners with Operation and Enterprise Learning and Development personnel to fully understand business needs- Coordinate with Trainers and other departments to ensure adequate Coach support is provided- Manages and/or participates in L&D projects designed for strengthening infrastructure, process improvement, employee development, and bench strength Show less
  • Directv
    Performance Consultant
    Directv May 2012 - Aug 2013
    Boise, Idaho Area
    My primary responsibilities as Performance Consultant was to:- Drive business performance and results for our corporate and site partners.- To work with Customer Care leadership, Learning & Development, Quality Assurance & Analytics, Communications, Online Learning, and the Agent Policy and Process Guidance teams to identify performance gaps. - Identify appropriate solutions to improve overall organizational performance. - Champion for training initiatives to ensure successful… Show more My primary responsibilities as Performance Consultant was to:- Drive business performance and results for our corporate and site partners.- To work with Customer Care leadership, Learning & Development, Quality Assurance & Analytics, Communications, Online Learning, and the Agent Policy and Process Guidance teams to identify performance gaps. - Identify appropriate solutions to improve overall organizational performance. - Champion for training initiatives to ensure successful training impact.- Measuring the impact of performance improvement initiatives and report results.- Continuous learn new skills in project management, performance assessment, and adult learning- Role modeling leadership characteristics. Show less
  • Directv
    Training Specialist
    Directv Apr 2007 - May 2012
    Boise, Idaho Area
    As a Training Specialist I:- Conduct new-hire, continuing education, and process improvement training- Coach new employees to enhance skill development- Participate in activities designed to improve customer satisfaction and business performance- Provide input to training curriculum, based on classroom experience- Review and provide training material revisions to the Instructional Design Team to ensure curriculum is meeting performance-based criteria
  • Heritage Realestate
    Realtor
    Heritage Realestate Feb 2005 - Oct 2008

Erik Kendall Skills

Training Leadership Coaching Performance Management Call Centers Process Improvement Analytical Skills Business Process Improvement Project Management Leadership Development Management Team Leadership Employee Training Team Building Change Management Root Cause Analysis Customer Service Organizational Development Training Delivery Customer Satisfaction Solution Development Program Management Policy Performance Improvement Needs Analysis Customer Retention Marketing Workshop Facilitation Problem Solving Quality Assurance Addie Instructor Led Training Organizational Effectiveness Adult Education Customer Experience Employee Engagement Vendor Management Change Champion Cross Functional Team Leadership E Learning Employee Relations Human Resources Instructional Design Learning Management Onboarding Software Documentation Strategy Succession Planning Talent Management

Erik Kendall Education Details

Frequently Asked Questions about Erik Kendall

What company does Erik Kendall work for?

Erik Kendall works for College Of Western Idaho

What is Erik Kendall's role at the current company?

Erik Kendall's current role is Math Solutions Center Adjunct Faculty.

What is Erik Kendall's email address?

Erik Kendall's email address is er****@****ing.com

What schools did Erik Kendall attend?

Erik Kendall attended Boise State University, South Dakota State University, Boise State University, Franklin University.

What skills is Erik Kendall known for?

Erik Kendall has skills like Training, Leadership, Coaching, Performance Management, Call Centers, Process Improvement, Analytical Skills, Business Process Improvement, Project Management, Leadership Development, Management, Team Leadership.

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