Erik Kendall Email and Phone Number
Erik Kendall work email
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Erik Kendall personal email
I love analyzing systems, building solutions, and developing others!From an early age I was fascinated with how things worked. Pulling things apart and “trying” to put them back together again. In school I excelled in science competitions: building mousetrap cars, egg-drop contraptions, and researching the mechanics and mathematical properties of trebuchets. In the US Army, on deployment, I found myself teaching soldering skills to my peers and leading as a non-commissioned officer. Our squad excelled at supporting base operations in Bagram, Afghanistan by evaluating current procedures and developing new process to be safer and more efficient. My work at DirecTV provided the opportunity to take on a variety of roles with progressive responsibilities. In each of my roles (Employee Development Coach Team Leader, Performance Consultant, Training Specialist, Quality Assurance Adviser and Development Coach) I drove organizational performance through system analysis, collaborative solution building, and developing functional expertise in employees. In my current role as a certified career technical educator in Cybersecurity, I strive to build programs that prepare students for lifelong learning and career success. This required building out and maintaining a lab environment where students practice the technical and non-technical aspects of security work. Through my district learning responsibilities as department chair, STEM committee member, and computer science committee leader, I have the chance to enhance educational opportunities for students in Caldwell. My current program started with six students four years ago and has grown to over 100 students today. Students can now earn the following certificates in the program: ITF+, A+, Network+, and Security+. My formal and informal education throughout the years have help build me into who I am today. My undergraduate degree taught me the foundations of business, through accounting and financial management. My previous graduate work strengthened my understanding of hard science and education practices. My current work in the Cyber Operations & Resilience program at Boise State is helping me develop technical and non-technical expertise in the cybersecurity field.
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Math Solutions Center Adjunct FacultyCollege Of Western IdahoMeridian, Id, Us -
Cybersecurity & Programming TeacherCaldwell Senior High School May 2023 - Present- Built a career technical education program from the ground up for cybersecurity, and programming & software development.- Applied for and received a $100K grant to establish a this career technical program.- Sourced, installed, and configured a 25 seat computer lab. I created a budget, secured funding, pulled network cables, configured Windows server, and provide ongoing support for the lab. -
Physics & Chemistry TeacherCaldwell Senior High School Aug 2018 - May 2023Caldwell, Id- Developed curriculum and delivered instruction in physics, and chemistry.- Served as high school science department chair.- Served as high school representative on the district STEM committee.- Boise State duel credit adjunct chemistry instructor. -
Chemistry & Math TeacherCompass Public Charter School Oct 2015 - Jul 2018Meridian, Id- Built a college level chemistry program from the ground up. In addition to chemistry, I taught algebra and statistics. -
Graduate Research AssistanceBoise State University May 2016 - Aug 2016- Completed a literature review of Calcium Sulfoaluminate (CSA) cements as a phase change energy storage material and as a waste energy harvesting material -
EducatorWest Ada School District Nov 2015 - Jun 2016 -
Employee Development Coach Team LeaderDirectv Aug 2013 - Sep 2015Boise, Idaho AreaAs an Employee Development Coach Team Leader:- Coach, develop, and mentor a team of Employee Development Coaches in all areas of human performance.- Manage employee performance problems and deliver appropriate action plans as needed.- Manage performance management process for direct reports including facilitating 1-on-1 conversations with each.- Create long and short term succession plans.- Monitor, coach, and develop new employee performance in both a classroom and… Show more As an Employee Development Coach Team Leader:- Coach, develop, and mentor a team of Employee Development Coaches in all areas of human performance.- Manage employee performance problems and deliver appropriate action plans as needed.- Manage performance management process for direct reports including facilitating 1-on-1 conversations with each.- Create long and short term succession plans.- Monitor, coach, and develop new employee performance in both a classroom and production environment.- Support the learning function by facilitating skill development of new employees- Monitor adherence of breaks and lunches to maximize the call handling experience during OJT- Partners with Operation and Enterprise Learning and Development personnel to fully understand business needs- Coordinate with Trainers and other departments to ensure adequate Coach support is provided- Manages and/or participates in L&D projects designed for strengthening infrastructure, process improvement, employee development, and bench strength Show less -
Performance ConsultantDirectv May 2012 - Aug 2013Boise, Idaho AreaMy primary responsibilities as Performance Consultant was to:- Drive business performance and results for our corporate and site partners.- To work with Customer Care leadership, Learning & Development, Quality Assurance & Analytics, Communications, Online Learning, and the Agent Policy and Process Guidance teams to identify performance gaps. - Identify appropriate solutions to improve overall organizational performance. - Champion for training initiatives to ensure successful… Show more My primary responsibilities as Performance Consultant was to:- Drive business performance and results for our corporate and site partners.- To work with Customer Care leadership, Learning & Development, Quality Assurance & Analytics, Communications, Online Learning, and the Agent Policy and Process Guidance teams to identify performance gaps. - Identify appropriate solutions to improve overall organizational performance. - Champion for training initiatives to ensure successful training impact.- Measuring the impact of performance improvement initiatives and report results.- Continuous learn new skills in project management, performance assessment, and adult learning- Role modeling leadership characteristics. Show less -
Training SpecialistDirectv Apr 2007 - May 2012Boise, Idaho AreaAs a Training Specialist I:- Conduct new-hire, continuing education, and process improvement training- Coach new employees to enhance skill development- Participate in activities designed to improve customer satisfaction and business performance- Provide input to training curriculum, based on classroom experience- Review and provide training material revisions to the Instructional Design Team to ensure curriculum is meeting performance-based criteria -
RealtorHeritage Realestate Feb 2005 - Oct 2008
Erik Kendall Skills
Erik Kendall Education Details
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Frequently Asked Questions about Erik Kendall
What company does Erik Kendall work for?
Erik Kendall works for College Of Western Idaho
What is Erik Kendall's role at the current company?
Erik Kendall's current role is Math Solutions Center Adjunct Faculty.
What is Erik Kendall's email address?
Erik Kendall's email address is er****@****ing.com
What schools did Erik Kendall attend?
Erik Kendall attended Boise State University, South Dakota State University, Boise State University, Franklin University.
What skills is Erik Kendall known for?
Erik Kendall has skills like Training, Leadership, Coaching, Performance Management, Call Centers, Process Improvement, Analytical Skills, Business Process Improvement, Project Management, Leadership Development, Management, Team Leadership.
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