• Checked guests in on arrival, posted charges to appropriate guest accounts, and checked guests out on departure.• Greeted guests in a sincere, friendly manner, anticipated guests' needs, and addressed their problems and complaints.• Answered the phones and assisted guests with any inquiries, including information about facilities and attractions at Rockwell Lake Lodge and the surrounding area. • Assisted kitchen staff and waitresses where needed with taking orders, ringing bills, and serving food and drinks. • Completed daily cleaning checklist and maintained general cleanliness of the Lodge common areas.