Erin Greenwood Email & Phone Number

Washington Dc-Baltimore Area

Washington Dc-Baltimore Area

Lanham, Md

• Generated over $25 million in revenue; consistently met or exceeded registered student goals for the Syracuse University Whitman School of Management• Analyzed Tableau and Salesforce data to form effective strategies which increased program performance and growth• Managed a team of 5-8 Admissions Counselors and provided them the support and training needed to achieve and exceed their registered student goals and performance metrics• Supervised the sustainability and growth for four Master’s degrees: MBA, MSBA, MSA, and MSE• Produced accurate enrollment forecasting for up to 22 Admissions Counselors• Improved program efficiency by collaborating with key stakeholders (Sales Operations, Program Management, Marketing, Student Success), leading to 15% YOY program growth• Exercised critical thinking and strategized to identify and capitalize on operations and program management improvement, recruitment strategy, and program growth• Directly supervised webinar team. Scheduled and coordinated all webinars, by working with Syracuse faculty and staff, increasing enrollments• Chaired hiring and promotion decisions

Washington D.C. Metro Area

• Generated over $3.5 million in revenue recruiting qualified candidates for the Business@Syracuse programs • Exceeded daily and weekly benchmarks while establishing and maintaining relationships with prospective students• Accurately forecasted enrollment figures for each cohort of students• Trained new hires on conversation flow, program content, and Salesforce• Developed and implemented specific recruitment projects and completed routine reports pertaining to recruitment• Lead Webinars for Prospective Students

Orem, Ut

• Assisted students and potential students through the admissions, international admissions, and residency applications• Consulted with High School Guidance Counselors to assist students through the university admissions process• Hosted in-person recruiting fairs for University Admissions• Processed data from high school transcripts and standardized tests into student information system• Trained new employees

Juneau, Ak

• Led Season Sales to become the company’s most profitable location• Provided exemplary customer service to international resort clientele • Created visually appealing and sales oriented shopping environment• Trained and directed new employees

Bachelor'S Degree

Associate Of Arts - Aa