Erin Hennington Fisher, Mha Email & Phone Number

Charlotte, Nc, Us

• Drive valued engagement and communication with an array of stakeholders including C-Suite executives, healthcare providers, and business units• Create strategic initiative plans that align to defined statement of work (SOW) and improve overall business processes and performance• Work autonomously to lead clients and stakeholder engagement for new and ongoing projects and initiatives• Align savings targets to client goals and outcomes while ensuring that operations and performance excellence remains steadfast• Manage oversight for ongoing client initiatives and other opportunities that drive client value• Perform data analysis to support strategic initiatives through quantitative analyses, ROI modeling and review, and comparative benchmarking

Charlotte, Nc, Us

• Lead and conduct market research to provide solutions, recommendations, and implementation for non-labor expense reduction initiatives• Analyze existing industry trends, physician preferences, and supply disruptions to assess cost savings opportunities for client• Communicate continuously with clients, stakeholders, and internal teammates to review timelines, targets, and overall savings projections• Conduct contract negotiations, contract review, and other sourcing activities to assist client with pricing enhancements and supplier standardization• Track and manage initiatives as it relates to pipeline savings targets and client expectations through presentations and business case development

Charlotte, North Carolina, Us

• Manage vendor relationships and compliance in various purchased service categories totaling approximately $50Mil + in annual spend• Create, manage, and develop vendor scorecards, dashboards and KPIs to track vendor performance to ensure contract compliance and optimization• Communicate regularly with internal stakeholders, including senior and executive leadership, to ensure consistency in client satisfaction and desired outcomes with vendors• Facilitate and schedule meetings with vendors that include quarterly business reviews (QBRs), escalation resolution, and weekly touchpoints• Manage projects and tasks that drive performance improvement on both a departmental and enterprise-wide level• Contributed and assisted with projects that led to approximately $60 million in organizational savings since 2019

Charlotte, North Carolina, Us

• Provide comprehensive file review and audit for providers undergoing managed care credentialing• Compile extensive managed care reports for commercial payors• Resolve provider and practice credentialing challenges through payor research • Provide project support & process improvement for the Director and Auditing Team

Charlotte, Us

• Analyze hospital pricing structures with comparison to competitive market data• Provide research, client support, marketing, and review of managed care contracts • Perform ongoing market analysis of local and regional service areas • Research managed care strategies both generally and in specific market areas • Draft, research, prepare and compile client reports and presentations• Assess contract proposals to align with negotiated payment rates and language changes • Ensure proposal language is consistent, clear, and concise through comparison and analysis • Ensure projects are high quality, timely, and adequately completed to assess client needs • Other administrative, consultative, or marketing functions as needed

Charlotte, Nc, Us

• Completed all clerical duties• Updated necessary information logs for residents, nurses, and physicians• Organized unit tasks for nurses and physicians• Assessed physician orders and scheduled appropriate appointments

Chapel Hill, North Carolina, Us

• Shadowed clinicians, administrators, and managers• Took on accounting and financial projects• Attended corporate and administrative meetings• Experienced diverse management and business styles within a large hospital setting• Presented and facilitated long-­‐term and short-­‐term projects through completion• Updated Human Resource Employment databases

• Assisted in a physician’s practice Patient Centered Medical Home (PCMH) project• Looked for quality improvement measures and documentation through the electronic health record (EHR)• Uploaded and accessed the Interactive Survey System tool for the PCMH• Gained experience understanding how a smaller business remains successful

Bachelor’S Degree, Healthcare Management

Master’S Degree, Healthcare Administration