Erin Clark Email & Phone Number

Sandy, Utah

•Managed incoming calls, emails, and chats from customers who have questions about or are interested in purchasing amazingly soft Cariloha bamboo and Del Sol color change products •Built positive relationships of trust with customers by anticipating their needs and providing solutions to their needs•Coordinated with members of other departments to resolve customer concerns

Sandy, Utah

Salt Lake City, Utah

•Learned and practiced a holistic selling process from product to people to follow-though•Acquired skills to effectively manage, coach, and support a team in a sales role environment •Built and fostered strong customer relationships which aided our department in becoming #1 in the company and #1 in region for percent increase over last years Annual Sales event

Rexburg, Id

• Provided academic and career advising for any policy/requirement that pertains to a student’s degree; including major and career exploration, course selection, registration and sequencing• Maintained office efficiencies by positively and attentively greeting all students who enter the office• Accurately documented each student's visit to ensure that they receive the best current and future advising• Prepared for and asked specific questions to each student to understand their real needs to be help

Rexburg, Id

• Spoke at Educause, a National IT conference for Higher Education to promote I-Plan Project to numerous universities• Followed detailed scripts and testing protocols to pass, fail, or block certain functionalities of the software• Created excel spreadsheets to organize testing results and data• Used JIRA to interact with partnering company to ensure all problems were correctly logged and recognized• Met with module owners regularly to report of progress of sprints and current issues

Rexburg, Id

Students who are enrolled in certain Foundations (Generals) classes are required to attend seminars to enhance their BYU-Idaho Experience. In this one hour seminar, students are instructed about all of the beneficial resource available to help them successfully choose a major, and plan for their academic career at BYU-Idaho, and for the rest of their life. • Recruited, interviewed, and selected peer facilitators (seminar teachers) according to a criteria of academic excellence and willingness to dedicate volunteer hours each week• Planned and prepared for weekly training meetings• Gave instruction and feedback to facilitators how they can improve every week• Partnered with with the peer facilitators to help them as they practice for training purposes• Met weekly with the Program Advisor to give feedback and updates, as well as prepared for other program responsibilities

Rexburg, Id

At BYU-Idaho, the Business Management degree requires each student to participate in the Integrated Business Core Program for a semester. This consists of starting and running your own business for a two and a half month period with 14 other students. Each student is voted into different leadership positions and I was fortunate enough to be R&D Chief, as well as one of the company's main marketers. After much research and data we decided to create a dress business, Rixwear. Our goal was to create handmade, modest, and quality dresses for a affordable price. • Taught 10 students how to properly serge and serge over 400 dresses, generating over $12,000 in revenue• Designed posters, flyers, Instagram and Facebook posts to promote products which increased awareness to 90% with Adobe Illustrator and Photoshop programs• Prepared for board meetings by putting together Professional PPT presentation to communicate our company’s successes, failures, and improvements

Rexburg, Id

• Worked alongside the manager to upkeep the apartment complex grounds and buildings• Completed all required tasks and fulfilled requests by manager, which included daily management of the facilities • Resolved tenant issues and concerns that would come up on a weekly basis

Rancho Cucamonga, Ca

• Worked closely with the CEO of the company to prepare his daily schedule and appointments• Filled out numerous applications, managed the company's online client system, and spent time speaking with clients and other financial companies• Managed and reviewed online investment portfolios for current and new clients• Used Excel spreadsheets to keep track of employee payroll and disbursements of paychecks